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Travel Experience Advisor
3 months ago
Job Type:
Permanent/Part Time
50 per hour + Monthly Bonus
Working Patterns:
This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Depending on your team, you will receive a monthly or weekly rota.A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance.
Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
25 days holiday (pro-rata).
Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days.
Opportunity to earn a monthly bonus on top of base salary for hitting targets.It's their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest.
If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner.
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needsNurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
IT proficient – You'll be dealing with computers and in house till systems and ordering systems throughout the day.
You will receive full training on our systems, however a basic understanding will give you a great start.Great Communicator - You'll find talking with people and building relationships comes naturally to you.
Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
- Step 2 – You'll then be invited to an online interview with one of our Talent Acquisition Partners. Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
- Step 4 – If the bureau visit goes well, we'll reach out and offer the opportunity to join Travelex as our newest employee. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
It is perfectly normal to feel anxious, excited and a bit stressed about interviews, but some preparation beforehand can help to calm your nerves ...
Although this is a light-hearted bit of fun, the results should help you with your interview techniques. The results will be immediately emailed to you.#
