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Technical Administrator

3 months ago

Leicester, Leicester, United Kingdom RJA Consultants Full time

Key information:

Location:
Head Office (Leicestershire)

Employment type:
Full-time

Salary:
£22,523 per annum

RJA Consultants


RJA Consultants is an expanding Chartered Quantity Surveying & Project Management consultancy with offices in Kibworth, Leicestershire and West Bridgford, Nottingham.

We currently employ over 50 dedicated professionals and have robust plans for further growth. We offer a supportive culture with an inclusive environment in which our people can grow and develop.


Building long-lasting relationships and always making time to understand our clients' requirements, helps us to provide a flexible and tailored service to meet and hopefully exceed their needs.

Great customer service is at the heart of everything we do.

Main purpose of the role:

To provide technical administration, focusing on defects support, compliance checks and data input and management.

Main Responsibilities:

  • Provide full technical administration support to the Employer's Agents / Quantity Surveyors in the Residential Team delivering both private and affordable housing sector projects.
  • Work flexibly within a wider administrative and technical administrative team to provide general administration support and a variety of clerical and related tasks to support the needs of the business.
  • Manage incoming queries and requests appropriately together with updating clients CRM portals.
  • Notify, organise, and manage the End of Defects process with Clients, Employer's Agents / Quantity Surveyors, Clerk of Works, and Contractors and future liaison with our clients' tenants.
  • Liaise with relevant project leads to obtain required information to update key logs and planners.
  • Check information/ documentation provided to ensure accuracy and consistency.
  • Treat all clients and colleagues to an excellent level of service.
  • Be a point of contact for queries and lead on the residential defects process.


The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall objectives of the business.


Key Attributes & Experience Required:

  • Friendly and positive disposition.
  • Methodical with excellent attention to detail and commitment to quality.
  • Good standard of English.
  • Strong verbal communication and influencing skills.
  • Highly proficient in Microsoft suite, with a strong focus on excel.
  • Excellent organisational and time management skills.
  • Able to prioritise workload to meet deadlines.

Benefits:

  • Competitive salary with regular reviews
  • 25 days annual leave (increasing to 30 with time served)
  • In house and external training and support
  • New client referral bonus scheme
  • Employee Assistance Programme
- 'Feel good Friday's' (dress down; pastries; early finish)

  • Corporate Social Responsibility Day

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Salary:
£22,523.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Free parking
  • Onsite parking
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Leicester: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (required)

Work Location:
In person

Application deadline: 06/07/2023