Reception, Reservation

1 week ago

Cromer, Norfolk, United Kingdom Blue Sky Leisure Full time

Reception and Shop Team Member

Contract:
Seasonal

Hours:
Up to 37.5 per week, 5 on, 2 off. Will include weekends, evenings and Bank Holidays.

Are you interested in joining a close-knit and friendly team dedicated to delivering the best customer service for our guests in a beautiful coastal environment?


Help exceed our customers expectations and deliver an excellent service by ensuring a warm welcome and assist with any questions or concerns they might have during their stay.

Work alongside the site team to create an exceptional experience for our guests.


Help assist with the day-to-day operations of the on-site store, stocking the essentials one might need for their stay, including operation of the till system and supporting with ordering, stock control and rotation.


Why we need you...


We need you to be the first point of contact in our guest's stay from booking to arrival and through to their departure, assisting with their booking, providing a warm welcome and helping with any issues they may have during their stay.


We need you to help run and maintain our on-site store so that it is excellently presented so guests can find all the essentials they may need during their stay to enhance their holiday and create some long-lasting memories.


What you'll do...

  • Assist with guest enquiries.
  • Checking in/Checking out of Guests
  • Making reservations in person and over the phone
  • Stocking of items in the shop
  • Accepting and processing of deliveries to the reception and shop
  • Till operation
  • Assisting with stock control and rotation
  • Placing orders

What experience you'll bring...

  • Prior use of cloudbased reservations systems such as RMS
  • Prior use of EPOS systems
  • Prior experience in a customer service environment (all preferred, but not essential)

What skills you'll bring...

  • Interpersonal skills
  • Organisational Skills
  • Team player
  • Flexibility in both location and jobs required completion
  • Use of Microsoft Office

How to apply:

Job Types:
Full-time, Part-time, Fixed term contract

Salary:
From £10.30 per hour

Schedule:

  • Holidays
  • Weekend availability

Work Location:
One location

Application deadline: 13/02/2023

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