Customer Advisor Training
2 weeks ago
To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.
To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
To ensure all products purchased for dispatch by post are dispatched within agreed timelines.
To assist with the set-up of all sales platforms
To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations.
To maximise all sales opportunities by engaging and understanding the customer's requirements.
To carry out any other tasks as directed by your line manager.
To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy.
To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
To role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required.
There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks.
Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.
To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
To ensure all products purchased for dispatch by post are dispatched within agreed timelines.
To assist with the set-up of all sales platforms
To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations.
To maximise all sales opportunities by engaging and understanding the customer's requirements.
To carry out any other tasks as directed by your line manager.
To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy.
To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
To role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required.
There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks.
Behaviour and SkillsTo be a role model for all the client's values and ways of working - walk the talk.
To exude a can-do attitude
To be flexible and agile and always ready to adapt when things don't go to plan.
To be an ambassador for business
To act in a manner that supports the business' vision and values at all times.
Strong verbal and written communication skills
Excellent teamwork
Proactive and positive attitude
Resilient in difficult situations
Good computer and numeracy skills
Able to give and receive feedback from colleagues.
Understands who drives customer satisfaction and behaviour.
Takes ownership and follows up on any issues, makes well-considered and timely decisions.
Strong understanding of sales systems
Performance management tools
Development opportunities within the role
Hours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: GBP25k per annum # Create a job alert and receive personalised job recommendations straight to your inbox.
#J-18808-Ljbffr-
Service Advisor
2 weeks ago
London, Greater London, United Kingdom HDR Advisor Full time £14We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients' standards as well as our own. In this role, you will be working in a team environment within the community speaking face to face with Council & Housing...
-
Customer Advisor Training
2 weeks ago
London, Greater London, United Kingdom Procook Limited Full time £24,000Customer Service Advisor Department: Customer Service Employment Type: Fixed Term - Full Time Store Support Centre, Gloucester, UK Compensation: £24,000 / year Working within the Customer Service Team as a Customer Service Advisor your role will be to provide an outstanding level of Customer Service to all our customers, whether that be verbally over the...
-
Customer Advisor Training
2 weeks ago
London, Greater London, United Kingdom Team CV LTD Full timeOur client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and...
-
Customer Advisor Training
2 weeks ago
London, Greater London, United Kingdom Trio Recruitment Full timeHigh Wycombe based company is looking for an excellent customer service advisor to handle incoming customer calls. Dealing with queries, by providing advice & information on company products. Provide general administrative support, including producing reports & data as required. The ideal candidate will have at least 1 years experience in a customer...
-
Customer Advisor Training
2 weeks ago
London, Greater London, United Kingdom Unipart Technologies Group Full time £24,32200per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme 5 million orders a year to Trusts nationally, as well as providing a home delivery service to private individuals and care homes. It allows everyone in our team to pursue their own...
-
Customer Advisor Training
2 weeks ago
London, Greater London, United Kingdom Travel Trade Recruitment Limited Full timeAre you an experienced within the travel Industry? Do you have a problem track record offering top level Customer Service? We are working with a reputable Luxury Tour Operator, who are looking for a Customer Service Advisor to join their friendly team in London. Meet SLA targets such as response times, case/queue management and case classification accuracy...
-
Customer Service Advisor
2 weeks ago
London, Greater London, United Kingdom Switch Advisor Consultancy Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Duties: Communicate with clients in person to address inquiries, resolve issues, and provide...
-
Training & Work Advisor
2 weeks ago
London, Greater London, United Kingdom Angelini Pharma UK & Ireland Full timeThe Position:The Medical Operations Advisor is an integral role within the Medical Department of Angelini Pharma in the UK and Ireland. Reporting to the Medical Director UK-I the Medical Advisor will lead the medical information, materials and events review services and potentially train to become final medical signatory for the company.Responsibilities:Lead...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom McNally Recruitment Ltd Full timeCustomer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this position requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NOT a typical Customer Service Advisor role per say. . They are already established experts in their field and have a strong growth strategy in...
-
Customer Service Advisor
2 weeks ago
London, Greater London, United Kingdom LinkPoint Resources Ltd Full time_Hybrid working: 2/3 days from Home per week (exc. First two weeks for training & September which is fully office based)__£25,000 pro-rata for a 4-month FTC_Customer Service Advisor's Core Duties Manage customer platform upgrades Provide new platform walk throughs, resolve issues, and provide solutions Identify customer needs and refer to the technical team...
-
Customer Sales Advisor
2 weeks ago
London, Greater London, United Kingdom Dingo Recruitment Ltd Full timeWe require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties.This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; * An excellent career in a stable, growing business * Investment in your training and...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom B&Q Full timeAbout the roleCustomer AdvisorFull Time - 32 hours per week3 Month fixed term contractShifts available Monday - Sunday, 7.00am pm£11.35 per hour (Inclusive of an £0.75 per hour, store specific location allowance)B&Q Friern BarnetWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Service Advisor
2 weeks ago
London, Greater London, United Kingdom Residential Management Group Full timeCustomer Service Advisor - Full Time Permanent hoursSalary: £23,000Monday - Friday 9am to 5.30pmLocation: Westminster, London, SW1P 1AF (This role is fully office based)RMG are an industry leader within the Property Management sector and we are now looking for enthusiastic Customer Service Advisors to join our customer service team in the London office.We...
-
Customer Advisors
2 weeks ago
London, Greater London, United Kingdom Jones Bootmaker Full timeAre you passionate about achieving sales targets and finding just the right products for customers? Do you have a 'can do' attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom Jones Bootmakers Full timeWe have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Jermyn Street, London on a 10 hours over 2 days per week contract. You'll need good availability as the role will include a mixture of weekend and weekday working.What we look for in a Customer AdvisorWe are looking for friendly, engaging, and positive people who want to...
-
Customer Services Advisor
4 days ago
London, Greater London, United Kingdom Nexus Jobs Limited Full timeJob Description Customer Services Advisor French Speaking Our Client is looking to recruit a Customer Services Advisor with at least 2 to 3 years experience of working and managing customers on the telephone. The Company provides mobile roaming technology - so any experience in this arena would be a great asset. The role will be to support customers in the...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom B&Q Full timeAbout the roleCustomer Advisor2 x Part time contracts available - 10 & 20 hours per week03 Month Fixed Term ContractShifts available Monday - Sunday, 6.00am pmUK Notional hourly rate £13.02 per hour (Inclusive of an £0.81p per hour, store specific location allowance)B&Q Woodgreen expressWe believe anyone can improve their home to make life better. Every...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom B&Q Full timeAbout the roleCustomer Advisor2 x Part time contracts available: 15 & 25 hours per weekPermanent ContractShifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £13.21 per hour (Inclusive of an £1.00 per hour, store specific location allowance)B&Q CricklewoodWe believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom B&Q Full timeAbout the roleCustomer AdvisorPart time - 22 hours per weekPermanent ContractShifts available Monday - Sunday, 7.00am pm, should be available for weekends and weekday eveningsUK Notional hourly rate £11.31 per hourB&Q Holloway RoadWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Advisor
2 weeks ago
London, Greater London, United Kingdom B&Q Full timeAbout the roleCustomer AdvisorPart time - 8 AND 12 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am pm£10.60 per hourB&Q Wood Green Express (Including a 75p per hour hotspot allowance)We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
