![Irlam Associates](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
2 weeks ago
Customer Service Executive
Shift :
Monday - Friday
Timing: 09:00 am to 05:30 pm
Location:
Salford (M50 2PW)
Key Responsibilities:
- Providing excellent customer service to secondary care providers nationwide.
- Ensuring requests for information, delivery discrepancies and credits are dealt with.
- Goods receipt processing, liaising with suppliers re any identified discrepancies.
- Working closely with internal procurement teams to ensure continuity of supply.
- Generate and proof check Goods received reports.
- Proactive account management alongside the Regional Hospital Account Management team to increase customer satisfaction.
- Develop and maintain relationships with Hospital procurement Teams, providing daily information on existing orders.
- Resolving delivery discrepancies and issuing customer credits and returns and dealing with customer complaints & queries whilst logging these on internal Quality Systems.
- Maintain accuracy of all sales order related information within the company systems.
- Communication with Procurement, Finance and Operations regarding supply, credit and deliveries.
For more Information Please contact on
Job Types:
Full-time, Permanent
Salary:
Up to £22,386.00 per year
Schedule:
- Day shift
- Monday to Friday
Speak with the employer
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