Store Manager

1 week ago

Truro, Cornwall, United Kingdom Moss Full time

About the Job

Moss is an editor for men, providing a versatile range of menswear. By drawing upon our 171 years of tailoring experience, we give in-depth knowledge and suiting expertise - adapting the latest trends whilst staying true to our heritage. As a brand we inspire and guide, helping men feel amazing whatever the occasion.

You are an inspirational role model who plays a key role assisting the Store Manager. You will continually guide, motivate, and develop a team, that passionately delivers our Brand's aspiration towards an exceptional sartorial Customer experience. You are an ambassador for the Brand, you will have an entrepreneurial approach and a strong background in retail management. You will possess an impressive record of business development and excellent people skills; you will support a high level of operational efficiency and commercially drive the business forward.

Purpose of the Role

  • You create an outstanding customer service in-store experience by putting the customer at the forefront of all we do.
  • Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as an integral part of the Customer experience.
  • You continually maintain and participate in an environment of management review, discussing, analysing, agreeing, and implementing a plan for all commercial & operational initiatives.
  • You support the Store Manager on all aspect of Human Resources (recruitment, employee relations, absence management etc)
  • You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment
  • You continually engage with the visual team to develop merchandising skills, standards, and commercial opportunities.
  • You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks.

To be successful, you will have –

  • Strives for continuous improvement through driving personal development.
  • Has a strong work ethic, places importance on effective usage of time.
  • Self-motivated, adaptable, resilient.
  • A passionate & professional team player.
  • Emotional intelligence that inspires & guides others.
  • Lateral thinking: provides solutions not problems.
  • Strong relationship building and influencing skills.
  • Excellent communication skills
  • Commercially driven.
  • Passion for our Product.
  • Sartorially presentable, represents the Brand

Rewards & Benefits –

  • Team Reward Pay Scheme: receive a payment of up to 15% of your gross monthly salary each month
  • Refer a Friend: we recognise and reward successful recommendations and referrals for Managers with a £500 bonus
  • Employee discount: 70% discount across all our stores
  • Discounted Gym Membership with PureGym
  • On-going development from day one to suit your career ambitions
  • Access to Moss Learning: online learning platform at your fingertips
  • Employee Hub: an easy access on the go to everything relating to employee benefits, recognition and wellbeing and company updates
  • New Baby Gift
  • Season Ticket Loan
  • Cycle to Work
  • Sanitary Products available to all Stores
  • Life Insurance

Apply now to start your journey at Moss

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Please click on the apply button to read the full job description

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