Leadership and Management Learning Delivery Manager

2 weeks ago


Hounslow, Greater London, United Kingdom British Airways Full time

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role - Training Delivery Manager

Airport and Crew Training, within the British Airways Global Learning Academy (GLA), is offering experienced leaders an exciting opportunity to join our inclusive and diverse management team.

You will be working in our fast-paced and thriving training environment to manage our industry-leading training.

We provide the training that our colleagues need to be their best because every colleague matters As a Training Delivery Manager, you will lead and inspire a high-performing team through regular observations, training, and coaching to develop our people to be their best.


Team Leadership:
Lead, develop and inspire a team of trainers to deliver outstanding training, ensuring the highest professional standards.

Internal & External Compliance:
Ensure robust compliance with Flight and Cabin Crew training regulations, internal procedures, and standards.

Performance & Effectiveness:

Learning & Development: Support the Airport and Crew Training Leadership Team in developing and delivering the long-term team strategy.

Strong passion for learning & development.
Proven leadership experience, particularly in a complex operational environment using people management best practices.
It's one of the reasons our rewards go beyond a competitive salary. In addition, we offer opportunities for career development and advancement in various directions.

From the day you join us, you'll gain access to fantastic staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights.

You'll also receive up to 30 annual discounted 'Hotline' airfares for yourself, friends and family.
Inclusion & Diversity

Inclusion and diversity are key drivers of innovation, and we're committed to creating a culture where everyone feels that they can be themselves.

If you wish to learn more about the role, please use one of the links below to join one of the online sessions:

~ Please, feel free to email the recruitment manager if you have any questions (Carlo Togni .
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