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Contact Centre Executive
3 months ago
The applicant will be expected to handle both inbound and outbound service calls with a high level of customer service, empathy, and professionalism.
The job consists of dealing with customers service enquiries both on the phone and online, using both manufacture and dealer systems.
Good I.T. skills will be required with an understanding of excel.
Warm and friendly phone manner with the ability to build a rapport with customers and the confidence to be able to multitask to solve any issues the customer may have.
Excellent organizational skills are required for this role, along with an ability to maintain timely communication with a range of customers.
NOT required all necessary training will be provided. The shift pattern will be 08:00 to 17:00 Monday to Thursday and 08:00 to 16:00 Friday.
Why Budgen Motors?
Budgen are a long standing independant automotive retail that has been servicing the motoring needs for people all over Shropshire for over 40 years. We are a forward thinking company that aspires to be the best in the industry and give excellent customer service at all times. Manufacturer training will be given and we look to promote from within so great career opportunites await any successful applicant.
Benefits include.
22 Days Annual leave + Bank Holidays
Birthday off after 1yrs Service
Company Pension scheme
Company discount scheme
Refferal Scheme
Salary:
From £22,000.00 per year
Benefits:
- Company pension
- Employee discount
- Referral programme
Schedule:
- Monday to Friday
Work Location:
In person