Revenues Officer

2 weeks ago

London, Greater London, United Kingdom Business Smart Solutions Full time

Rate:
£23.57 per hour Umbrella

Term: 6 months

Hours per week: 38

Location:
Hackney/London

Main Duties:

  • To maximise revenue through the assertive collection of NNDR in accordance with the Local
  • Government and Finance Act 1992, subsequent regulations and the recovery policy.
  • To advise NNDR payers and their representatives on liability, exemptions and any other reductions which may be applicable. To update customer and property records accurately and regularly.
  • Negotiate payment arrangements; make decisions on the most appropriate course of action with regard to the remedies available for the recovery of NNDR from billing to post liability.
  • Maintain the NNDR property database accurately with respect to all amendments.
  • To assist Court Officers at Magistrates' Court.

What we're looking for

  • We are looking for a skilled Business Rates Officer who has at least 3 years experience
  • A skilled Capita One (Academy) user

KNOWLEDGE

  • Extensive knowledge of NNDR including relevant legislation and regulations as well as the experience of handling complex information.
  • Substantial experience and detailed knowledge of use of Information Technology.
  • Understanding and commitment to promoting and implementing the Council's Equal Opportunities policies.
  • Understanding, knowledge and ability to follow guidelines that ensure compliance to Health and Safety at Work, Data Protection and other statutory requirements.

WORK RELATED EXPERIENCE

  • Experience of administering all types of NNDR accounts.
  • Experience of working on other duties other than administering accounts as indicated in the Job Profile that would lead to the achievement of the purpose of the job.
  • Experience of dealing directly with and advising members of the public in a professional manner under all circumstances.
  • Experience of working to achieve set targets and delivering to tight deadlines with mínimal supervision.
  • Experience of working flexibly to meet the needs of a service and its customers.

SKILLS AND ABILITIES

  • Ability to coordinate, plan, prioritise the workload and meet set targets.
  • Well developed communication skills (both written and oral) including:
  • Effective liaison with officers and external agencies;
  • Ability to write clear letters.
  • Ability to develop good working relationships with colleagues and all stakeholders.

Pre-Compliance Checks for Successful Applicants:

At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS).

This includes:
-
Identity Verification: Confirming the authenticity of your identity documents.
-
Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement).
-
Right to Work Verification: Ensuring you have the legal right to work in the UK.
-
Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions.


These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors.

While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process.


Job Types:
Full-time, Temporary contract

Salary:
£23.57 per hour

Expected hours: 38 per week

Schedule:

  • Monday to Friday

Application question(s):

  • Are you a skilled Capita One (Academy) user?

Experience:

Local Government: 3 years (required)
Business Rates: 3 years (required)

Work Location:
In person

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