Retail Operations Assistant Manager

2 weeks ago


London, Greater London, United Kingdom Rothstein Recruitment Full time

Retail Operations Assistant Manager - International Banking

Exciting opportunity for a dynamic Banking Retail Operations Assistant Manager to join an esteemed International Bank based in London. As the Assistant Manager, you will oversee the daily operations in the retail banking division, ensuring exceptional customer service delivery.

You will be responsible for managing the Retail Operations Section, catering to high-net-worth clients by providing various banking services such as payments, clearing, and more.

The role involves:

  • Leading the team and operational activities
  • Staying updated on industry directives and implementing necessary changes for compliance
  • Adhering to Local Policies and procedures

Key Responsibilities:

  • Supervising daily operations in the retail banking division
  • Managing staff, functions, and processes within the Retail Operations Section
  • Recruiting, motivating, training, and evaluating staff
  • Handling projects related to enhancing payment solutions
  • Implementing improvements for operational efficiency
  • Providing management information for decision-making

Desired Experience

  • Strong academic background, degree preferred
  • 5+ years of managerial experience in a similar setting
  • Knowledge of anti-money laundering and customer payment regulations
  • Experience with UK and International payment schemes
  • Familiarity with Visa and UK Payments
  • Experience in Visa debit card production and processing
  • Effective people management skills
  • Ability to handle complex matters and projects
  • Attention to detail and commitment to meeting deadlines
  • Proficiency in communication and technical expertise (especially Excel)

If this opportunity excites you, we encourage you to apply


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