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Digital Outreach Officer
3 months ago
When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career.
Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model. In your role as Digital Content Officer you will make a meaningful and valued contribution from the outset.This role will provide a great opportunity tobe responsible for supporting the digital content publishing process and the creation of intuitive, engaging and fully optimised UX journeys across our digital estate.
Producing high-quality UX design solutions across our digital estate, which addresses the needs and goals of our users, ensuring they have a positive online experience.
This role will see you collaborating closely with other members of the Digital Team, the wider business and third parties.
You must be flexible and adaptable, and we are looking for someone creative and passionate about delivering positive online user experiences.
You must also demonstrate a track record of working under your own initiative to complete tasks in accordance with strict project timelines.
As a trusted part of the Group Transformation you will be responsible for:Support on all content publishing activities within BAU operations covering the USS Public Site, My USS Portal, and Employer Portal
Work closely with the Digital Content Manager, have a basic understanding of analysis and measurement techniques and the resulting insights.
Maintain and develop knowledge on the USS Content Management System (CMS), its features, functions, templates, processes, and environmentsSupport the team with the creation of test scripts against allocated components, their subsequent execution and associated defect remediation process, regression testing and live proving
Develop and maintain knowledge of best practice guidelines for digital content and UX, including accessibility and USS's ongoing commitment to WCAG AA standards
Contribute to the maintenance of the Digital inbox, recording enquiries and ensuring they are responded to promptly and that all business processes are adhered to
Experience in publishing web content with a CMS
Experience in Adobe apps such as Photoshop/Illustrator/Adobe XD or similar
Knowledge of User Experience and graphic design principles
Excellent written English and communication skills
At USS, every individual contributes to building a secure financial future for our members and their families.
We're also committed to helping you build your career by providing opportunities for development.
Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits
Generous annual leave package
Access to a high quality pension scheme provided through Universities Superannuation Scheme
Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
private healthcare, discounted gym membership
Learning and development opportunities to develop your skills, knowledge and talent
Employee Volunteer Day's to support the communities where you work and live
Cycle to Work Scheme
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK.
We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families.
We are one of the largest pension schemes in the UK, with total assets of around £75.We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent.
We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting .
