Information, Records

2 weeks ago

Liverpool, Liverpool, United Kingdom North West Ambulance Service NHS Trust Full time

Speciality: Evaluation/Records Management

Salary: 28, ,581 per annum

The opportunity has arisen for an Information, Records & Evaluation Support Officer to work within the Evaluation Team, as part of an upcoming trust wide records and knowledge management project. This is a full-time role which spans the three-year project delivery time. Remote working in the office and at home will be available.

We are seeking a detail-oriented and organised person to help us migrate records and information from our existing document management system to a new system, to support the delivery of a large-scale records and information improvement and migration project. You will be part of the Evaluation Team, working closely with the trust's Knowledge Manager in the delivery of the 3-year project. Alongside this, you will work to support the Evaluation Team, assisting in the administration and analysis. As part of the project and the evaluation team, you will have opportunities to learn new transferrable skills and develop in the role.

Main duties of the job The key areas of responsibility for this role are as follows.

To support with:
  • Engagement with stakeholders and users as part of project delivery to enable change management.
  • The trust's Knowledge Manager in project delivery, including project administration, training, and guidance in records management.
  • Overseeing all aspects of the delivery of the records management project.
  • Providing guidance to staff on records management as necessary.
  • The trust's Evaluation Team through administration, analysis, and research of the teams various ongoing evaluation work.
  • The delivery of evaluation work across the organisation and support the conduct of evaluations as required.
You will need excellent communication skills and be able to effectively engage with users and stakeholders across the trust. Experience working in or knowledge of records management is essential. Knowledge of evaluation, research, analysis, or project management is desirable. Experience in Microsoft packages, particularly Teams and SharePoint, is essential. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Job description Job responsibilities Please ensure you read the Job description and Person Specification attached to the advert in full before applying. Person Specification Skills / Competencies Essential
  • Excellent communication skills including effective verbal, written, listening and presentation skills using a variety of mediums.
  • Well-developed IT skills, particularly in using Microsoft tools.
  • Excellent interpersonal skills with the ability to provide helpful guidance to users
  • The ability to be able to build and maintain effective working relationships with well-developed influencing, facilitation, and negotiating skills.
  • Excellent organisational skills
  • Good time-management and priority-management skills with the ability to work unsupervised
  • Good analytical skills with the ability to interpret and translate data.
  • Experience in records management and / or archiving.
  • Ability to run meetings and effective presentation skills.
  • Establish and maintain communication channels with users within the Trust to ensure understanding of record management issues throughout the project.
  • Ability to keep accurate and complete records consistent with best practice policies and procedures
  • Strong analytical and investigative skills
  • Be proactive and use initiative to achieve a successful outcome for all those involved in a timely manner.
Qualifications and Knowledge Essential
  • Educated to degree level in an appropriate / related Records Management discipline (or a similar qualification), or demonstratable experience working within records management.
  • Valid driving licence for use in the UK and able to access a vehicle OR the ability to travel between sites when needed.
  • Working knowledge or an interest in records/information management and/or archiving, evaluation, and research
Experience Essential
  • Experience working in and with the Microsoft Office 365 suite, including: Word, PowerPoint, Excel, Teams, SharePoint, and OneDrive
  • Producing meaningful reports.
  • Experience working within a team while also able to work independently and with initiative when required.
  • Experience delivering training or providing training / guidance to others
  • Experience of working in or proven knowledge of Records Management.
  • Experience working within a Project team.
  • Experience in interpreting and analysing complex data methodically, evaluating information and developing recommendations based on the outcomes.
  • Experience of prioritising workload and working to set time parameters
  • Experience of handling confidential information
Values and Behaviours Essential
  • Flexible and highly motivated / passionate
  • Project a professional image.
  • Able to plan for short and medium term.
  • Able to work hard and achieve personal targets.
  • Interested in personal development and learning new skills.
  • Has knowledge of up-to-date best practice within own field.
  • Proactive, forward thinking, and positive attitude.
  • Driven by the desire to improve.
Employer details Employer name North West Ambulance Service NHS Trust Address Estuary Point/Parkway

Liverpool

L24 8RL Any attachments will be accessible after you click to apply #J-18808-Ljbffr

  • Records Management Assistant

    2 weeks ago

    Liverpool, Liverpool, United Kingdom CB Resourcing Ltd Full time

    Records Management Assistant - Law / Liverpool - 12 Month FTC A leading international law firm has a 12 month fixed term requirement for a Records Management Assistant who will be a part of a wider information services team and be based out of their Liverpool office. This person and the records management team as a whole, is responsible for the day to day...

  • Training Data and Recording Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Diocese of Liverpool Full time

    Title: Training Data and Recording Officer (Vocations Team)Salary Scale: £23,344pa pro-rataHours:Part time, 28 hours; Monday to Thursday with work from St James' house a priority on Monday and Thursday with occasional evening and weekend commitmentsAccountable to: Director of VocationsOffice Base:St James' House, Liverpool and working from homeJob...

  • Information Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool John Moores University Full time

    Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which...

  • Careers Information Advice

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Greenbank Full time

    Careers Information Advice and Guidance (IAG) OfficerSalary:£26,000 p.aHours:35 hours per week (excluding 1 hour unpaid daily lunch break)Responsible to:Curriculum ManagerJob Location:The main place of work is Greenbank College, Greenbank Lane, Liverpool. Due to the nature of the role, the jobholder may be required to be flexible in their approach and work...

  • Senior Information Quality Clerk

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Job summary An exciting opportunity for a Senior Information Quality Clerk has become available at Liverpool University Hospitals NHS Foundation Trust. Responsibilities will include identifying, reviewing, and validating potential data issues held on digital systems used within the organisation, and maintaining regular contact with internal and external...

  • Compliance Information Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Onward Homes Full time

    Compliance Information Officer - Fire SafetyFull Time Salary- £35,850Employment Type Full timeHours Per Week 35Region MerseysideLocation Watson Building, 4 Renshaw Street, Liverpool, L1 2SAContract Type PermanentJob Type Property ServicesClosing Date 22/02/2024Ref No 2076What you can expect from us We offer a competitive salary of £35,850 32 days annual...

  • Head of Information Systems

    2 weeks ago

    Liverpool, Liverpool, United Kingdom National Museums Liverpool Full time

    Click on the document below to download and view it. Head of Information Systems Location: Liverpool Contract Type: Permanent Position Type: Full Time Our peopleare at the heartof National Museums Liverpool.Colleaguesfrom across the NML teammake a difference everyday,creating memorable experiences for everyone and challenging expectations.We pride...

  • Senior Data Protection and Information Governance Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Lstmed Full time

    Position not right for you? Share it with someone you know. Senior Data Protection and Information Governance Manager Reference: APR Expiry date: 15:30, Fri, 31st May 2024 Location: Liverpool Benefits: 30 Days holiday + Bank Holiday and additional Christmas closure days Liverpool School of Tropical Medicine (LSTM) is a globally recognised centre of...

  • Senior Data Protection and Information Governance Manager

    3 months ago

    Liverpool, Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

    Organisational leadership:Leading the development and implementation of an effective monitoring framework consisting of policies, procedures, processes, reporting, guidance, and metrics.Acting as LSTM's Group statutory Data Protection Officer and Freedom of Information Officer, and being first point of contact for supervising authorities, including the...

  • Research Degrees Admissions and Student Record

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool John Moores University Full time

    Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which...

  • Senior Information Analyst

    2 weeks ago

    Liverpool, Liverpool, United Kingdom NHS Full time

    Areyou looking for an interesting career in Information in the NHS? Areyou looking to develop your skills and knowledge? Doyou want to help to improve the health care we provide? The health carethat you, your family, and friends may need one day. Areyou enthusiastic, with great attention to detail and accuracy? If youhave answered yes to the above...

  • Clerical Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    To input statistics and information from Records into a database and manage the system. All the department recorded activity is input into the system daily. To liaise with manager to maintain a quality information system and identify potential flaws which would affect data. To access the database to retrieve information and produce statistics and reports for...

  • Business Support Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Recroot Ltd Full time

    Recroot are looking for a Business Support Officer to join our client based with the Children and Families, Early Help SENISS team based at Liverpool City Council.PRIMARY PURPOSE OF THE JOB:To provide administrative support to SENISS and Speech and Language Communication ServiceMAIN AREAS OF RESPONSIBILITY: To provide high quality administrative support to...

  • Data Quality Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool Women's NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Information Systems team as a Data Quality Officer. The post will be focused on reviewing data quality reports related to the Trusts digital systems. This will be a pivotal role in ensuring systems run optimally.This post is a crucial post to support the Trust in having confidence in the quality of the...

  • Medical Receptionist

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Picton Green Family Practice Full time

    JOB TITLE: Medical Receptionist/AdministratorREPORTS TO:Practice ManagerHOURS:20 hours per week Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance to the Practice team and project a positive and friendly image to patients and...

  • Management Accounts Assistant

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    To oversee and maintain spreadsheets and records to assist the Directorate Accountants in ensuring that income and expenditure is recorded accurately. To discuss routine queries with internal managers and external bodies where necessary. Financial information and reports are produced in a timely and accurate manner. Queries are dealt with in a timely and...

  • Patient Services Assistant

    2 weeks ago

    Liverpool, Liverpool, United Kingdom The Elms Medical Centre Full time

    The Patient Services Team at the practice is integral in ensuring quality care and experiences for patients when they visit and interact with the practice. Based within reception, this role is a vital first point of contact for patients and requires a friendly and personable disposition.You will be responsible for:The reception of patients at the front desk,...

  • Clerical Officer-medicine for Older People

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    An opportunity has arisen for 2 x WTE band 3 Clerical Officers post on a 12 month fixed term contract within the Department of Medicine for Older People, Diabetes and Endocrinology.The post holders will work alongside the current admin team, providing clerical and administrative support. They must be able to prioritise and manage their given workload and...

  • Research Practitioner Haematology

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    To assist the clinicians in the assessment of patients/volunteers for eligibility for research and monitoring of their condition throughout their participation To provide on-going advice and information to patients/volunteers with regard to their participation in clinical research in order to facilitate effective informed consent. To assist with patient...

  • Administrative Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Abacus master locksmiths Full time

    Administration support officer required to provide a flexible high quality admin support service to a social workerDuties will incluide:To maintain appropriate, up to date and accurate electronic records on relevant systemsTo perform support duties related to the processing of information, progress chasing of documentation and recordingTo service/minute...