Current jobs related to Outpatient Booking Services Team Coordinator - Norwich, Norfolk - Norfolk and Norwich University Hospital
-
Ambulance Service Booking Coordinator
20 hours ago
Norwich, Norfolk, United Kingdom Huntress Full timeJob Title: Ambulance Service Booking CoordinatorWe are seeking an experienced customer service professional to join our team as a Booking Coordinator for the Ambulance Service.Key Responsibilities:Plan and coordinate transportation for future dates to ensure efficient patient care.Manage ambulance resources, including scheduling and re-arranging schedules as...
-
Ambulance Service Booking Coordinator
17 hours ago
Norwich, Norfolk, United Kingdom Huntress Full timeJob Title: Ambulance Service Booking CoordinatorWe are seeking an experienced customer service professional to join our team as a Booking Coordinator for the Ambulance Service.Key Responsibilities:Plan and coordinate transportation for future dates to ensure efficient patient care.Manage ambulance resources, including scheduling and re-arranging schedules as...
-
Booking Coordinator
5 days ago
Norwich, Norfolk, United Kingdom rthirteen recruitment Full timeEvent Booking Coordinator OpportunityR13 are partnering with an exciting events agency in the recruitment of a Booking Coordinator to join their team in Norwich on an ongoing temporary assignment to cover maternity leave.This varied role is administration-focused and will include communicating with clients and coordinating bookings.Key...
-
Booking Coordinator
5 days ago
Norwich, Norfolk, United Kingdom rthirteen recruitment Full timeEvent Booking Coordinator OpportunityR13 are partnering with an exciting events agency in the recruitment of a Booking Coordinator to join their team in Norwich on an ongoing temporary assignment to cover maternity leave.This varied role is administration-focused and will include communicating with clients and coordinating bookings.Key...
-
Ambulance Service Booking Coordinator
6 days ago
Norwich, Norfolk, United Kingdom Huntress Full timeJob SummaryWe are seeking a skilled and experienced individual to join our team as a Booking Coordinator for the Ambulance Service. As a key member of our team, you will be responsible for planning and coordinating transport for patients, ensuring efficient and effective service delivery.Key ResponsibilitiesPlan and coordinate transport for patients,...
-
Ambulance Service Booking Coordinator
5 days ago
Norwich, Norfolk, United Kingdom Huntress Full timeJob SummaryWe are seeking a skilled and experienced individual to join our team as a Booking Coordinator for the Ambulance Service. As a key member of our team, you will be responsible for planning and coordinating transport for patients, ensuring efficient and effective service delivery.Key ResponsibilitiesPlan and coordinate transport for patients,...
-
Receptionist - General Surgical Outpatients
3 days ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and motivated Receptionist to join our team at the Norfolk and Waveney Urology Service. As a key member of our administrative team, you will provide exceptional support to our clinicians and patients, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide administrative support to the Urology...
-
Receptionist - General Surgical Outpatients
3 days ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and motivated Receptionist to join our team at the Norfolk and Waveney Urology Service. As a key member of our administrative team, you will provide exceptional support to our clinicians and patients, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide administrative support to the Urology...
-
Receptionist - General Surgical Outpatients
17 hours ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and motivated Receptionist to join our team at the Norfolk and Waveney Urology Service. As a key member of our administrative team, you will provide exceptional support to our clinicians and patients, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide administrative support to the Urology...
-
Receptionist - General Surgical Outpatients
14 hours ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and motivated Receptionist to join our team at the Norfolk and Waveney Urology Service. As a key member of our administrative team, you will provide exceptional support to our clinicians and patients, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide administrative support to the Urology...
-
Customer Service and Booking Coordinator
2 weeks ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeJob Summary:Service Service Employment Agency Limited is seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Representative to join their team on a temporary basis. The ideal candidate will possess excellent administrative skills, strong data entry abilities, and a willingness to learn.Key Responsibilities:Unbox and transport items...
-
Outpatient Services Support Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleThe Norfolk and Norwich University Hospital is seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Referral Processing Team Member. In this role, you will be responsible for recording new referrals, processing letters, and updating patient records.Key ResponsibilitiesEnsure all new referrals are...
-
Outpatient Services Support Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleThe Norfolk and Norwich University Hospital is seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Referral Processing Team Member. In this role, you will be responsible for recording new referrals, processing letters, and updating patient records.Key ResponsibilitiesEnsure all new referrals are...
-
Outpatient Services Support Specialist
1 week ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely updates to patient records.Key ResponsibilitiesRecord new...
-
Outpatient Services Support Specialist
1 week ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely updates to patient records.Key ResponsibilitiesRecord new...
-
Service Coordinator
36 minutes ago
Norwich, Norfolk, United Kingdom Get Staffed Online Recruitment Full timeService Coordinator RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Get Staffed Online Recruitment. The successful candidate will be responsible for coordinating the service operations of our client, a well-established company based in Norwich.About the RoleThe Service Coordinator will work closely with the...
-
Outpatient Services Support Specialist
1 day ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely communication with patients and staff.Key ResponsibilitiesRecord...
-
Outpatient Services Support Specialist
1 day ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely communication with patients and staff.Key ResponsibilitiesRecord...
-
Outpatient Services Support Specialist
6 days ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely updates to patient records.Key ResponsibilitiesRecord new...
-
Outpatient Services Support Specialist
6 days ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Outpatient Services team as a Support Clerk. In this role, you will be responsible for recording referrals from multiple sources, processing them through various systems, and ensuring accurate and timely updates to patient records.Key ResponsibilitiesRecord new...
Outpatient Booking Services Team Coordinator
3 months ago
In conjunction with the Team Manager, assist with the management and coordination of annual leave, cover, flexible working arrangements, PDP/appraisals, and supervision of the support clerks, dealing with day to day queries and issues.
Deal with telephone calls from patients, General Practitioners or other Hospital departments, includes assisting patients and their carers by arranging translation/interpretation facilities via INTRAN, identifying overseas visitors and informing the Overseas department.
Maintaining outpatient procedures for the Trust, to include compliance with choice, partial booking, full booking and eRS (formerly Choose & Book).
Highlight to Team Manager where clinic templates are not compatible with service requirements or the processes for outpatient booking targets or harvest times.
Ensure the accurate collection of Minimum Data set information required to meet demands of contracting and identifying overseas visitors/potential elective contractual referrals.
Ensure full utilisation of clinics is achieved by communicating within the team and Team Manager, and between the team and the services.
The post holder will ensure patients are contacted and any changes to their appointments are discussed and agreed with the patient.
Manage and maintain outpatient waiting lists in conjunction with the Team Manager, ensuring patients are called in chronological and priority order.
Generate all letters in the time scales agreed to maintain a partial booking process.When patients have failed to respond in the agreed timescales and declined two offers, remove patients from waiting list, and inform patient and GP by letter that they have been removed from the Trust waiting list.
Action changes affecting the Master Index and generally assisting with its maintenance. Other general duties, which may be necessary to ensure the smooth functioning of the department.Please see the attached job description for full details.
