Receptionist

1 week ago


Lincoln, Lincolnshire, United Kingdom Mitie Full time

Contract Type:
Permanent

Hours:37.5 hours per week (08:30 - 17:00 Monday to Friday)

We are currently looking to hire a
Receptionist at Ceres House Lincoln to join our current team.

What we are looking for:

  • To maintain a clean and smart appearance wearing the approved Mitie uniform.
  • A reliable and hardworking individual with a professional attitude
  • The ability to work to a schedule and as part of a team but also capable of working to their own initiative when appropriate and problem solve
  • An effective communicator able to build positive working relationships with colleagues, contractors and the client
  • Computer literate and competent in the use of Microsoft Office
  • Strong attention to detail and ability to maintain accurate records
  • Effective and courteous manner with respect to race and diversity
  • Highly motivated and able to work with mínimal supervision
  • Ability to receive instruction and develop new skills
  • Be willing to be first aid trained by Mitie and use the skills as and when required

Daily tasks:

  • Deliver high standards of customer service by effectively managing enquiries and messages from visitors and others, in a timely, efficient, friendly and helpful manner
  • To maintain a high level of building security and be willing to challenge anyone attending site without their site pass, and inform Defra of their name so they are aware and can take forward if appropriate
  • Issue out temporary and visitor passes as appropriate
  • The receipt and correct handling of internal and external mail/deliveries including special post requests
  • Process site pass requests in accordance with client requests and contact the staff member and issue the pass to them, maintaining a master list of all passes issued out
  • Liaise with colleagues, contractors and the client to resolve any queries and issues which arise and act as an interface between Mitie and on site staff
  • Deal with queries regarding room bookings using My Workspace
  • Checking of the Defra FM shared inbox and dealing with queries on site e.g running low on milk, have parcels arrived etc

Company Description
At Mitie, you will be working for the UK's leading facilities management and professional services company. Looking after a large, diverse customer base, from banks and retailers, to hospitals, schools and government offices.

You will be part of a workforce with over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.


What you'll get in return:

Mitie will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.


Note:

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.

Specific tasks and objectives will be agreed with the post holder throughout the period of employment.

The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.


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