Contracts Officer

1 week ago

London, Greater London, United Kingdom Notting Hill Genesis Group Full time £34,007 - £37,785

Want to be part of something big? Notting Hill Genesis is changing the way we deliver repairs to our customers

At Notting Hill Genesis, we're not just fixing things – we're transforming the way we deliver repairs to our 60,000+ homes. Our customers have told us what they want, and our goal is simple: we fix things well and fast. We're looking for three passionate contract officers to join our brand new Contracts & Strategy team to help us make it happen.

As our Contract Officer, you'll be at the forefront of this exciting transformation. You'll have the chance to:

  • Ensure our contractors and suppliers are providing a consistently high-quality repairs service
  • Monitor supplier performance and respectfully challenge where appropriate
  • Maintain our high-quality standards and address issues that arise.
  • Collaborate with stakeholders to ensure compliance with standards and regulations.
  • Analyse data to drive informed decisions and continuous improvement.
Ready to make your mark?

If you're ready to be part of a dynamic team driving change in our repairs service, we want to hear from you. Check out the role profile for more details.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

The Ideal Candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

  • Proven experience in partner relationship management; preferably in a repairs environment
  • Ability to analyse data
  • Understanding of contract regulations
Benefits include:
  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
  • Health cash plan
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
  • Interest free loans - season ticket loan, tenancy deposit loan, and training loan
  • Cycle to work scheme.
  • Life Assurance x 4 annual salary
All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit:

Selection Process

Step 1: If you are interested, please send your application now Closing date is 16 June 2024 May 2024.

Step 2: Successful candidates will be asked to do an assessment

Step 3: Successful candidates will be invited to interview.

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via

Should a redeployee apply for this role, their application will be considered before any others.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

  • Salary £34,007 to £37,785 per year for 35 hours per week
  • Frequency Annual
  • Contract Type Permanent
  • Working Hours 35
  • Location Hammersmith and Kings Cross, United Kingdom
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