General Manager
2 weeks ago
Careerlink are seeking an experienced General Manager who will oversee all operations in a defined location, ensuring strategic and operational objectives are met.
Working closely with the Regional Operations Director and lead the operations team, while liaising with commissioners and key stakeholders.
Salary: 55k - 60k
Standard Hours
Based in Hull
Key Responsibilities:
- Act as the lead contact for defined contracts, managing senior stakeholder relationships.
- Lead and manage all staff and activities within your team.
- Drive culture change, maintaining operational service standards and commercial targets.
- Oversee performance management of contracts.
Detailed Responsibilities:
- Develop and maintain processes using continuous improvement practices.
- Manage the operations teams (transport, logistics/warehouse, customer services) and provide full line management.
- Organize ongoing training to ensure service standards and operational objectives are met.
- Liaise with commissioners and partners to provide feedback and reports.
- Ensure KPIs are met and service expectations are achieved.
- Manage relationships with local authorities, NHS services, and other agencies for effective partnership working.
Requirements:
- Expertise in Operations, Commercial, or General Management.
- Knowledge of ICES service offerings or related healthcare operations.
- Experience in logistics, transport, and customer service protocols.
- Strong team player with people management skills.
- Excellent communication and interpersonal skills.
Desirable:
- Senior stakeholder management experience.
- Business development experience.
- Continuous improvement experience/qualification.
For more information, please contact Sue Harwood on (phone number removed)
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