Personal Assistant to Pathology Directorate

1 week ago


Worcester, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

To undertake a wide range of duties in providing operational management support to the Directorate Manager and Clinical Director, to ensure that the Directorate meets their quality, activity and financial targets.

To assist with the management of complaints/PALs issues To assist with the management of FOI requests. To action Datix queries. To undertake Human Resource queries.

To assist with the recruitment and management of new starters. To be responsible for chasing and escalating Pathology investigations with the potential to breach. To manage the weekly / monthly validation of the PTL lists. To oversee the logging of medics annual leave, sickness and extra sessions onto the allocate system.


To have an excellent working knowledge of the Trusts electronic systems to enable the post-holder to undertake his/her role i.e.

Datix, PAS, ICE, Bluespier, eRoster To undertake other duties as and when required due to changing demands of the service / department To undertake projects to assist the Directorate Manager/Clinical Director.

Provide business support to the Pathology Directorate in defined areas of responsibility. Provide administrative support to the Pathology Directorate Manager and Clinical Director.


To assist with the management of agreed policies relating to personnel, health & safety, provision of supplies, finance and administration.

To be involved in recommendations to changes to policies and the Pathology services. Identify and arrange relevant training requirements and maintain documentation. Provide administrative support to the Directorate by managing calendars and organising meetings.


Provide administrative support to the numerous committees that are held within the Pathology directorate, these include the Pathology Quality & Accreditation Committee, the Health and Safety Committee, Pathology Executive Committee.

Tasks include co-ordination of meetings, arranging the taking of minutes and distribution of action plans and documents relevant to the meetings.

Responsible for ordering stationery/consumable orders from the Pathology General budget. Taking minutes at Pathology disciplinary hearings as required.

Acting as medical staff locum co-ordinator for the directorate, booking locums as required using the HCL Clarity system. Responsible for the input of Medics annual leave, sickness onto the allocate system as directed by the Clinical Director. Responsible for the input of Medics overtime for approval onto the allocate system as directed by the Clinical Director. Responsible for waiting list validation, checking and amending incorrectly outcomed patient appointments and monitoring patient waiting times.


To be involved in any projects required by the Directorate Manager To be the point of contact for the Directorate relating to the management of FOI requests received via the FOI team, directly to the Division or via any other source that pertain to Pathology.

Liaise with the relevant manager to provide reassurance the Directorate is dealing with the request and to ascertain any further information that may be required.

Escalate as appropriate any issues/areas of concern relating to the request.

Maintain close liaison with the FOI Department in terms of monitoring and ensuring the request is dealt with in a timely manner and before the set deadline.


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