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Health Records Administrator

3 months ago

London, Greater London, United Kingdom Bank Partners Full time

Title:
Health Records Administrator

Grade:
Band 2

Department:
Health Records

Responsible to:
Health Records Supervisor

Accountable to:
Service Manager Health Records

About Whittington Health NHS Trust


With a reputation for being one of the safest hospitals in England, Whittington Health NHS Trust provides expert care for more than 500,000 local people as an integrated care organisation.

Alongside the main Whittington Hospital, they have 30 community locations in the north London boroughs of Islington and Haringey.

We provide a large range of services from the hospital, including accident and emergency (A&E), maternity, diagnostic, therapy and elderly care.

A fantastic team of more than 4,400 specialist staff also support the boroughs of Barnet, Enfield and Camden.

This is a temp position for 2 months

Job Summary


To take responsibility without close supervision for providing Medical Records; for the maintenance of the Medical Records Library as well as preparation of medical records for clinic and admissions.


Main Duties

  • To respect patient and staff confidentially
  • Attend and participate in regular team meetings for the health records department and any others as required and to participate in discussions concerning ways to improve the provisions of service.
  • Raise any problem or queries with the Medical Records Supervisor
  • Ensure compliance with all the Trust policies regarding absence, annual, sick and other leave ; sickness where possible must be reported to the supervisor two hours before start of duty on the day of sickness.
  • To ensure when responding to telephone queries those are responded in a professional and courteous manner and to escalate any issues to the supervisor.
***
Health Records Management duties

  • To take continuing responsibility for the provision of Health Records
  • To deliver case notes to clinic, and other areas of the hospital as requested in a timely manner.
  • To always ensure safe and confidential management records.
  • Use Electronic Patient Record (EPR) system to track and locate health records; ensure all health records are tracked into relevant areas as necessary.
  • To identify problem areas within the case notes tracking system and to help imitate processes to ensure that they are rectified.
  • To ensure that the Health Records Library is kept tidy and to file records as necessary in a timely manner.
  • To ensure that all Health Records leaving the library are tracked out appropriately on EPR.
  • Ensuring all records are marked with the appropriate year of attendance.
  • Scanning records as required.

You'll have the following skills/experience:

  • The ability to organise and prioritise workload with direction.
  • Computer literate, with basic IT skills.
  • Able to be trained to use Trust IT systems
  • Working knowledge of Word Processing, spreadsheets
  • Knowledge of patient administration work in a healthcare setting
  • Basic understanding of confidentiality and data protection principles
  • Understandingof Equality and diversity

As a member of Bank Partners, you have fantastic benefits:

  • Competitive pay rates
- weekly paid

  • Essential support when you need it
  • 24/7 365 days
- call us anytime

  • Training and development opportunities
  • Keep up with the essentials and more
  • Build holiday allowance for every shift you work
- your work life balance is important to us

Experience
Administration/customer service experience ( Essential )

Previous experience of working within an office environment ( Desirable )

Previous NHS Experience (Desirable )

EPR Basic Module ( Desirable )