Saturday Receptionist

2 weeks ago

Camberley, Surrey, United Kingdom Sapphire Dental Ltd Full time

This is a fantastic opportunity to join a long-term stable team as a Saturday receptionist at a Private Dental Clinic based in Camberley, Surrey.


They pride themselves on a professional and caring ethos in putting patients first and are looking to recruit like-minded individuals to their team.

This position is for working 8 hours a week, from 08:45 to 17:30, with a 45 minute lunch break.


The role requires someone who has high customer service standards, great telephone technique, strong organisational skills and the ability to communicate effectively and professionally on all levels.

In return the practice pays a competitive salary along with other benefits and offers full training

The role will include:

  • Being responsible for the reception of all visitors and callers to the practice, and providing continued confidence in the practice's Covid19 secure measures
  • Booking in and managing patient appointments which will also include diary management of the dental team and understanding the differing needs of individual clinicians
  • Creating a professional image of the company in the way they handle calls and visitors, whilst providing a calming reassurance to nervous patients
  • Keeping patient information updated and maintaining clear records of all communications
  • Communicating well with all team members, external suppliers, other dental companies who support the team and other dental practices who trust the team with their referred patients
  • Marketing in person as well as on social media, and understanding the variety of dental treatments offered by the team.
  • Able to communicate to patients (and prospective patients) the various payment plans, finance options, and the understand the difference between handling the practice's own private patients and externally referred patients
  • Computer literate with good grammar and spelling in order to be able to communicate professionally
  • Good at organising their tasks and remembering requests given by clinicians for booking their patients
  • Good at keeping clear notes on all patient communications
  • Confident at speaking to the public in a clear manner
  • Adaptable and willing to learn new things and new systems


The practice is seeking an individual who is prepared to go above and beyond their job remit in order to consistently exceed patient care, service and expectation.

Work Remotely

  • No

Job Types:
Part-time, Permanent

Part-time hours: 8 per week

Salary:
£10.00-£11.00 per hour

Benefits:

  • Employee discount
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift

COVID-19 considerations:


The clinic follows all advice given by PHE regarding Covid-19 safety measures in the dental practice, including maintaining social distancing, wearing face masks, cleaning all surfaces regularly, screening patients, and having air filtration units.


Work Location:
In person

Expected start date: 10/06/2023

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