Branch Assistant

2 weeks ago


Crawley, West Sussex, United Kingdom Resideo Full time

We are currently looking for a Branch Assistant to join the ADI team in the Crawley branch This role is a Monday-to-Friday position and offers excellent, long-term opportunities to develop a career in B2B sales and customer service

As a Branch Assistant, you will be responsible for providing direct support to customers who buy our security products and/or services. You will be working in a busy environment where you will be completing orders with good attention to detail and ensuring the sales process delivers a high-quality service to our customers. You will also work with other departments at our head office to provide sales support whilst using your knowledge to advise on our product

Job Duties

  • Providing exceptional customer service to existing customers and new customers
  • Dealing with multiple tasks order management, phone queries, stock control
  • Understand our products, systems, procedures, upsell products, and promos to our customer base.
  • Manage the sales process efficiently
  • Provide excellent customer support
  • Other adhoc duties

You Must Have

  • Prior sales/customer service experience.
  • Ability to multitask.
  • Excellent communication skills.
  • Ability to work effectively in a team.

We Value

  • Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage

What's In It For You

  • We offer a marketleading sales incentive plan that is paid to you quarterly with an annual topup payment as an addition to your base salary.
  • Monday to Friday working hours no weekends
  • Opportunity to work for a global business

About Us
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.


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