Patient Services Lead
2 weeks ago
We are seeking a Patient Services Lead to join our friendly, forward thinking team at Price's Mill Surgery, located in the beautiful Cotswold town of Nailsworth.
You will be overseeing and managing the day to day organisation and running of the reception/prescription clerk team and managing the clinical rota system, thereby assisting with the smooth running of the practice.
This is a new role for the right person to make their own.
The role is for 30-34 hours a week, exact hours negotiable.
Main duties of the job
The Patient Services Lead will work closely with the Practice and Patient Services Manager to lead and develop our reception/prescriptions clerk team.
You will provide day to day supervision and line management of the team, ensuring it's smooth running and delivery of a quality service to our patients.
You will efficiently administer the clinical rota and appointment system, ensuring appointment availability and staffing within safe and approved levels.
The surgery sits centrally within the beautiful Cotswold town of Nailsworth, which is a vibrant place full of independent small businesses and shops.
We offer a competitive salary and holiday package. Free on site parking and free tea/coffee/drinks are provided. You will benefit from the NHS pension and life insurance. We offer a cycle to work scheme on completion of probation.
Person Specification
Qualifications:
Essential
GSCE Grade C/4 or above in English Language and Mathematics
Experience
Essential
Experience in managing time critical workload and prioritising
Experience in supervising/managing staff
Ability to work as a team member and autonomously
Ability to follow policy and procedure
Attention to detail and accuracy
Excellent communication skills (written and oral)
Strong IT skills
Desirable
Experience of rota management
Experience of working in a fast moving, confidential and sensitive environment
Experience of working in the NHS/Primary Care
Disclosure and Barring Service Check
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