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Graduate Intervention Executive- progression and support for professional qualifications

3 months ago


Northampton, Northamptonshire, United Kingdom The Graduate Full time

Our client is seeking to hire a recent graduate with some solid experience in customer service, property, insurance, or legal fields. This position is perfect for someone who thrives on client interaction, problem-solving, and project management.

  • You will be responsible for handling a variety of client cases, ensuring you gather all necessary information and offer guidance throughout the process.
  • It will be your duty to collect and analyze detailed information on internal systems, as well as engage in conversations and negotiations with clients for speedy resolutions.

If you are after a stimulating business-focused role that provides growth opportunities, diverse challenges, and training in a dynamic setting, then this role is worth considering.

The company runs a 'rising stars academy' for outstanding individuals, offering a pathway into management for those who excel. There are also avenues for advancement in contracts, project management, and claims handling.

PERSON SPECIFICATION:
  • Degree-educated
  • Proven experience with clients/customers in insurance/claims/property/customer service
  • Skills in telephone customer service
  • Strong written communication
  • Deadline-oriented
  • Personable and approachable
  • Seeking career development, further training, and progression
  • Effective communication at all levels
  • Strong attention to detail
  • Analytical mindset
  • IT proficiency and quick to learn new systems
  • Ability to work independently, manage workload, and contribute significantly to the team
  • Residing within a 25-mile radius of Northampton
HOURS OF WORK:
pm Monday to Friday HOLIDAY:
25 days annual leave, plus bank holidays with the potential to increase to 27 days per year, including a birthday off if it falls on a weekday BENEFITS:
Opportunities for career advancement, company pension, support for ongoing training and pursuit of professional qualifications HEALTH & SAFETY:
No current on-site safety issues