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Medical Receptionist

3 months ago

Exeter, Devon, United Kingdom St Thomas Medical Group Full time

Due to promotions we have an exciting opportunity for a part-time Receptionists to come and join the friendly St Thomas Medical Group team on a Monday, Wednesday and Friday.


The hours are 8.30am - 5pm on a Monday, Wednesday and Friday - one shift will be a late night up until 6.

15pm TBC

The Group have three sites across Exeter.

The Practice uses SystmOne.


We are seeking someone who is enthusiastic about delivering excellent patient care, with good interpersonal/communication skills and has the ability to work well independently as well as part of the integrated team.

Main duties of the job

Full job description is available on request.

Duties will include:

  • To respond to all queries and requests from patients and other visitors
  • Explain Practice arrangements to new and temporary patients
  • Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
  • Advise patients of relevant charges for private services and take payments
  • Keep work area clean and tidy
  • To be familiar with appointment system and its variations
  • To book appointments, by telephone and in person
  • To learn Patient Triage for the University students
  • To advise patients of other services available (signpost)
  • To receive and take messages, receive and make calls as required
  • To ensure the system is operational at the beginning of each day
  • To keep white information boards updated daily/weekly
  • To check and respond to tasks/workflow
Overview of your organisation


St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.

With an excellent, supportive team of GPs, Clinical, Administrative and Reception staff operating out of purpose-built surgeries, we have 12 Partners, 23 Salaried Drs, 24 Nurses, 6 ANPs, 4 Paramedics, Health and Wellbeing Coach, Occupational Health Therapist, 2 Pharmacists, 1 Pharmacy Technician, First Contact Physios, Social prescriber and 1 Dietician forming a strong and skilled workforce

The team work extremely hard and have a very positive work ethic. The team are very well supported by the Groups 12 GP Partners and management team.

There is also a pay-rise pending for this role.

Job Types:
Part-time, Permanent

Salary:
£11.44-£11.55 per hour

Expected hours: 22.5 per week

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free flu jabs
  • Free parking
  • Onsite parking
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Work Location:
In person

Application deadline: 30/04/2024

Reference ID:
RECEPAPR24