Mortgage and Protection Advisers

2 weeks ago

Dunfermline, Fife, United Kingdom Appcastenterprise Full time

End Date
Thursday 05 January 2023
We support agile working - click here for more information on agile working options.

Agile Working Options
Flexible / Variable Hours
Job Description Summary
Full time Mortgage and Protection Advisers based in Dunfermline... Job Description

Home is at the heart of our Group Strategy.

We're looking for people who will play a key role in delighting our customers throughout their home journeys and protecting what's important to them.


You'll become a certified adviser who uses specialist Mortgage and regulatory knowledge to help our customers with their Mortgage and Protection needs.

Initially you'll be based in our office in Dunfermline, but once you're fully competent you could alsoenjoy a hybrid role - split between home and office, so you'll have a great work/life balance.


What we're looking for...

  • CeMAP (Certification in Mortgage Advice and Practice) to Level
  • Passionate colleagues that deliver an excellent customer experience alongside expert advice.
  • Attention to detail, ensuring all regulatory and service standards are followed and that customer needs are dealt with compliantly.
  • Proactive in engaging with colleagues in your team and local area, working collaboratively to resolve customer problems and identify new opportunities.
  • Committed to your learning and development.

About the Role
As a certified colleague your details will be published on the FCA's Financial Services Register


Working patterns for these roles will be discussed during the recruitment process, we value your flexibility and will do our best to facilitate working hours that are suitable to you, whilst meeting the needs of our customers.

This will include some eveningand weekend working.

Benefits package


At the heart of all this is our people - we know that you're what makes the difference to our customers and in turn we offer career development, competitive pay and a broad benefits package.

On top of this you'll get a 4% flex cash pot which you can take as cash or spend on a wide range of options such as:

  • Buying extra or selling holidays to suit you.
  • Extending the private medical cover you'll receive to family members.
  • A Flex Card providing up to 15% discount with over 70 well known retailers.
  • Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay supporting sustainability
In addition to this you'll be eligible for an annual bonus opportunity.

You'll also get the following:

  • Private Medical Benefit provided by Bupa
  • Various share schemes (including free shares)
  • A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
  • Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
We also have a number of free health and well-being offerings and generous parental and adoption leave policies. Everything is geared to suit your lifestyle, and so you can be sure we're investing in your future.

Interested?


As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.


And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them.

As a certified colleague your details will be published on the FCA's Financial Services Register
This role has been identified as a Functions requiring qualifications under SYSC R as defined in the FCA Handbook.(1)


Each function involving an activity for which there is a qualification requirement as specified in TC App 1.1.1R (Activities and Products/Sectorsto which TC applies) is an FCA certification function.

(2) A person performs the FCA certification function in this rule even if:
(a) the time period within which the person must have obtained the qualification requirement has not yet expired; or(b) the personis exempt from the qualification requirement.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financialservices of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
**We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunityto make a real difference.

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