Business Improvement Manager

1 week ago


Chelmsford, Essex, United Kingdom Marlborough Highways Ltd Full time
Business Improvement Manager

Department: Performance

Employment Type: Full Time

Location: Chelmsford - HQ

Reporting To: Head of Performance

Description

Here at Marlborough Highways we have an exciting opportunity for someone to join us in a newly created role within our Performance Team as the Business Improvement Manager.

Reporting to the Head of Performance, you will be required to work across our Contracts in collaboration with internal teams, clients and external stakeholders to ensure that business improvement and innovation is at the forefront of our service offering. You will be responsible for the design and implementation of our innovation strategy and associated processes, ensuring these are adopted throughout the business. Successfully deploying innovations and improvement opportunities that provide the greatest benefit in terms of whole life cost, social value, time, quality, sustainability, and safety.

The post holder will be responsible for working alongside and inspiring our existing teams to transform the way we work, embracing technology, improved ways of working and decarbonisation.

Key Responsibilities
  • Working alongside senior stakeholder in the business, create a business improvement strategy
  • Develop a suite of tools, including process maps, that supports the delivery of our strategy, ensuring the effective roll out and training to our employees
  • In partnership with our Clients, facilitate business improvement workshops. Driving initial ideas through to business cases, implementation, and benefits realisation where appropriate
  • Establish an internal business improvement forum, facilitating a culture of improvement throughout our organisation
  • Lead on the production of internal and external innovation reports across our contracts demonstrating the benefits and effectiveness of our approach
  • Work collaboratively with our bid and marketing teams to ensure our successes are recognised as best practice and celebrated through case studies, social media and industry award events
  • Ensure the ongoing development of relationships and client satisfaction through continual improvement.
Skills, Knowledge and Expertise
  • A collaborative approach, with confidence in presenting to various audiences
  • Can effectively plan prioritise and manage challenging deadlines
  • Computer literate with excellent working knowledge of Microsoft Excel, Powerpoint and Visio.
  • Lean Six Sigma
  • A good communicator, who is able to negotiate and engage with a variety of stakeholders
  • Great eye for detail, organised and able to produce reports in clear and timely manner
  • An understanding of highways term maintenance Contracts, would be beneficial
  • Demonstrating previous experience of data driven innovations leading to improved outcomes will form a key part of the role. Working collaboratively with all stakeholders, you will have experience in implementing innovative solutions, and be confident in presenting these to various audiences
Benefits and Values
  • AXA Private Healthcare
  • Healthshield Cashback Scheme
  • 24 HR GP Access
  • Death in Service Cover
  • Employee Assistance Programme
  • Onsite Chef providing lunch
  • Private Parking
  • Free Onsite Gym
  • Reward and Recognition Programme

Values and Behaviours

We know people matter | We respect, care and invest in our people, the communities in which we work and our common future. We are open, honest and above all fair.

We have spirit | We promote a positive atmosphere and energy, through inclusivity, brilliant team working and friendships. Driving success so we all win.

We are bold | We speak positively, deliver quality, act safely. Always.

We take pride in everything we do | We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.

#J-18808-Ljbffr

  • Chelmsford, Essex, United Kingdom Symmetry Search & Staffing Solutions Full time

    Job Title: Process Improvement Analyst - Lean Six Sigma Green Belt CertifiedCompany: Global Insurance OrganisationThis position is a hybrid role where you will be spending approximately 2 days per week working on-site either at their Chelmsford or City of London office.You will be part of a newly formed Process Improvement team responsible for executing...


  • Chelmsford, Essex, United Kingdom Essex County Council Full time

    Service Manager - Regional Improvement Lead Fixed Term, Full Time £64,950 to £74,058 per annum Location: Chelmsford Working Style: Closing Date: 16th June 2024 Service Manager - Regional Improvement Lead 'DFJ Trailblazers – Reducing Time to Family Court' Pilot Programme This is a Secondment/Fixed Term opportunity until March 2025 ...


  • Chelmsford, UK, Essex, United Kingdom Symmetry Search & Staffing Solutions Full time

    Process Improvement Analyst certified to Lean Six Sigma Green Belt level, urgently required by a global Insurance organisation on a permanent basis.This is a hybrid position with ~2 days / week on site in their Chelmsford OR City of London office.You will be joining a newly established Process Improvement team, responsible for delivering multiple tactical &...


  • Chelmsford, UK, Essex, United Kingdom Symmetry Search & Staffing Solutions Full time

    Process Improvement Analyst certified to Lean Six Sigma Green Belt level, urgently required by a global Insurance organisation on a permanent basis.This is a hybrid position with ~2 days / week on site in their Chelmsford OR City of London office.You will be joining a newly established Process Improvement team, responsible for delivering multiple tactical &...


  • Chelmsford, Essex, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Are you an experienced administrator looking for your next step in your career? Do you have a passion for making a difference?The Trust embraces quality as the overarching principle for the organisation and has set a mission to improve the health and well being for the population we serve.The primary purpose of Quality Improvement (QI) in MSEFT is to nurture...


  • Chelmsford, Essex, United Kingdom Orkin UK Services Limited Full time

    Main purpose and scope of jobnThe General Manager – Business Development is responsible for customer and revenue growth with the Albany Business division. Including delivering against annual sales targets, contract growth and customer retention.Position within organisationnReports to: Divisional Managing DirectornResponsible for: Sales and Business...


  • Chelmsford, Essex, United Kingdom Orkin UK Services Limited Full time

    Main purpose and scope of jobThe General Manager – Business Development is responsible for customer and revenue growth with the Albany Business division. Including delivering against annual sales targets, contract growth and customer retention.Position within organisationReports to: Divisional Managing DirectorResponsible for: Sales and Business...


  • Chelmsford, Essex, United Kingdom McGregor Boyall Full time

    We have an exciting opportunity for a Finance Business Partner to be based in Essex with a hybrid working pattern for £40,136 to £47,219 per annum.You will be responsible for: Delivering financial advice, comprehensive support and innovative ideas to all levels of management. Supporting the business by understanding all the financial assets, liabilities...


  • Chelmsford, Essex, United Kingdom Akton Recruitment Ltd Full time

    Finance Business PartnerPermanent Full timeSalary: £40,136 to £47,219 per annumLocation: ChelmsfordAkton Recruitment are working with a local authority to recruit a Finance Business Partner. The role holder will be responsible for delivering high quality financial advice within a service area, proactive in providing comprehensive support and innovative...

  • Business Apprentice

    1 week ago


    Chelmsford, Essex, United Kingdom Teledyne e2v Digital Imaging Full time

    Company Overview:Teledyne UK in Chelmsford Essex is a 19.8-acre site comprising of brick / block buildings, metal frame and metal clad buildings, dating from 1948 to 1990. The buildings usage varies between production, testing, processing, and office areasPosition Summary and Responsibilities:Working closely with the General Managers of the businesses and...


  • Chelmsford, Essex, United Kingdom On Target Recruitment Ltd Full time £38,000 - £42,000

    Type: Permanent Business Development Manager Well established business celebrating its 40th anniversary Key supplier to the NHS The Role of the Business Development Manager The primary objective is to develop new business, introduce multiple product lines into the NHS and private healthcare sectors, whilst increasing customer volume to generate both...


  • Chelmsford, Essex, United Kingdom CPJ Recruitment Full time

    Excellent opportunity for a junior Business Development Manager to be trained an developed by a global brand £72,000 OTE uncapped | fast track career progression with well recognised blue-chipArea: - Essex, East London, Kent , East Anglia, Cambridgeshire & Sussex Business Development Manager (field sales) - Capital EquipmentThe Role of Business Development...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Ltd Full time

    Business Development Manager – Essex/London (Hybrid)£40000 (circa) plus comms and additional benefitsAn exciting and unique opportunity has arisen to join a market leader within Supply Chain services, for a company who provide solutions within the Hospitality and food industry.This company are owned by the largest catering company in the world, and they...


  • Chelmsford, Essex, United Kingdom Mack Hairdressing Full time

    The role will cover a range of Business Support areas including, but not limited to the following.- Business Support - communicating with Salon directors about areas of business improvement, administration tasks and identifying system improvement areas- Customer Service - ability to build rapport and establish relationships with new and existing customers,...


  • Chelmsford, Essex, United Kingdom On Target Recruitment Ltd Full time £38,000 - £42,000

    Type: Permanent Business Development Manager The Job The Company: Well established business celebrating its 40th anniversary Key supplier to the NHS Always looking to add new products to its portfolio The Role of the Business Development Manager Selling a rage of wound care products, a neuromuscular electrostimulation product, compression garments and...


  • Chelmsford, Essex, United Kingdom Aim Search Full time

    Business Development Manager - Packaging UK (happy to travel to client and company sites) Business Development Manager - Packaging | UK wide with travel to client/company sites | £negotiable on experience Our exciting client specialise in creating packaging solutions tailored to meet the unique needs of clients across various sectors, including health and...


  • Chelmsford, Essex, United Kingdom VNA Recruitment Full time

    Senior Finance Business Partner - Full Time, Permanent - £64,314 per annum - Chelmsford / HybridVNA have partnered with a Government organisation who are currently recruiting for a Senior Finance Business Partner to support them on a Full Time, Permanent basis. The role is based in Chelmsford. However, you are permitted to work remotely. This is anexciting...


  • Chelmsford, Essex, United Kingdom Pure Resourcing Solutions Full time

    We at Pure are supporting an established company who are currently going through a strong period of growth.My clients are seeking a driven and proven Business Development Manager to help them to expand their client base and maintain key existing relationships.The role will be 2 or 3 days a week office based and the rest will be remote and involve going to...


  • Chelmsford, Essex, United Kingdom The Recruiter Ltd Full time

    Business Operations Insurance Broker Salary: Not specified Location: Chelmsford, Essex Job Type: Permanent Ref: SJP230702 Business Operations Insurance Broker Specialist Due to the team expanding, we have an exciting opportunity for someone to join us as the Business Operations Specialist. This position will support the wider Client Service team and...


  • Chelmsford, Essex, United Kingdom AXA Group Full time

    Business Manager Chelmsford, UKAngel Risk Management specialises in underwriting products for the small to medium-sized sector on behalf of AXA XL – the global insurer that combines financial security with a nimble and empowered approach. The majority of Angel online business is underwritten either via the Angel Underwriting bespoke system from the Angel...