Concierge

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Chisholm Hunter Full time

Concierge - 5 days over a.m p.m - Luxury Jewellery & Watch Flagship store

We are recruiting for a Concierge (permanent, full-time 40 hours per week) to join our Flagship Edinburgh city centre store - come and join the CH family
We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857.

We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.


The Concierge will play a vital role in elevating the customer experience for our Flagship store by creating a luxury first & last impression in order for us to remain 'A Cut Above'.

The Concierge will greet customers and clients, ensuring the safety and security of our store whilst always exuding warmth, energy, and enthusiasm.


Chisholm Hunter together with
Vacheron Constantin opened the Vacheron Constantin Boutique in November 2021 in the heart of the city centre in Edinburgh. This luxurious Vacheron Constantin Edinburgh boutique is located at 3 Frederick Street, Edinburgh, EH2 2EY. This is the first Vacheron Constantin Boutique in the UK, outside of London Bond Street.

Job role of the Concierge:

  • Greet customers and clients
  • Provide a 5 starlevel service to all guests in the store
  • Represent the Chisholm Hunter brand
  • Build an initial relationship with customers
  • Act as a visual deterrent
  • Liaise with police and other agencies
  • Assist with VIP events
  • Attend special promotional events to represent the brand, and to build relationships with existing customers and prospects
In order to be successful, we are looking for someone with:

  • Previous Concierge / Commissionaire experience in a luxury establishment
  • Passion and ability to build relationships with highend customers
  • Wellpresented, polite, friendly and selfassured
  • Experience in Loss Prevention & retail security would be highly advantageous

Benefits:

  • 29 days annual leave
  • Your Birthday off
  • Tailored uniforms provided by the business
  • Life Assurance
  • Competitive salary based on experience
  • Generous staff discount for you and your friends and family across Chisholm Hunter

Job Types:
Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Life insurance
  • Profit sharing
  • Referral programme
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Loyalty bonus
  • Performance bonus

Work Location:
One location
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