Team Leader

1 week ago

Bristol, Bristol, United Kingdom Manor Community Full time

Skills for Care Accolades 2019 Winner - BEST EMPLOYER

Care and South West 2021 Winner


Manor Community are looking for an enthusiastic Deputy Manager who has the passion to provide excellent person-centred care to our clients.


The role:

To work as a Deputy Manager for Manor Community.

The majority of the role will be spent within the services, leading the teams with some time at our Head office.

We support adults who may have a learning disability or mental illness to enable them to lead as much of an independent lifestyle as possible.

The work will involve managing staff to ensure that a programme of personal care and support is experienced by each person.

In so doing you will observe and respect the person's dignity, privacy, and independence.

We expect all individuals working with us to respect the organisation's Values and pay attention to our Vision and Mission statements.


To be considered for this role you will need:
Good knowledge of legal and inspection requirements as specified in the Health and Social Care Act 2008

Good knowledge of CQC Key Lines of Enquiry (KLOE)

Knowledge and experience of leading teams

Ability to communicate effectively at all levels.

Team player, reliable, good communicator, motivator and able to inspire team members.

Lead by setting a good example (role model) - behaviour consistent with words.

Behaviour and values:
honesty, respect, professionalism, human rights and dignity.

Ability to maintain healthy group dynamics.

Recognise and celebrate accomplishments and exceptional performance as an individual or team.

Ability to contribute to staff appraisals and supervision process.

Intervene when necessary to aid the group in resolving issues.

Ability to use scheduling system and electronic care plans.

Excellent report writing

Genuine interest in working within a caring environment.

'Can-do' mentality.

Commitment to training and development.

Commitment to our Values, Vision, Mission, and Principles.

An understanding and appreciation of the needs of both your colleagues and external customers.

Demonstrates motivation and commitment to team working and the development of others.

Commitment and passion to provide high quality care
Reliable, flexible, self-confident, sensitive, and dedicated, self-motivated, and proactive.

Ability to delegate.

Main Duties:

Ensure that services are of a standard which meet and exceed standards set by regulatory bodies, and contractual obligations.

Manage and support staff in line with Policies and Procedures, including supervision, absence management, disciplinary and grievance issues.

Ensure regular team meetings are held.


Under direction of the Manager, oversee the assessment of prospective clients' needs and produce appropriate care plans and risk assessments.

Assist the Service Manager in managing and reporting on occupancy levels and budgets.


Deputise for the Manager in their absence - providing first point of contact for the service concerning the provision and delivery of care within the service.

Help lead the team by coaching and supporting staff to fulfil their job roles per their job description.

To be the liaison between Staff and Manager.

Supervise staff in administering medication, taking the lead where required.

Update & review care plans and outcomes.

Assessing quality of care work, paperwork and addressing performance or quality issues.

To effectively lead, motivate and support care staff: monitor performance, mentor, supervise.

Support clients with decision making and positive lifestyle choices.

Supporting clients to participate in their community, by accessing local facilities and wider community resources.

Using and help to create and implement our focused Person Centred-Care Plans

To uphold and promote the organisation's values, principles, vision and mission.

To be flexible and responsive to meet the changing needs of the service and the people we support.


Carry out audits, spot checks, adapt action plans, report back to the manager and action them with the appropriate staff.

Record information about clients and ensure relevant staff are notified.

Escalate issues to the manager.


To spend time in the field with clients, including 1:1 with clients as part of quality control and to fill gaps in the rota where staffing needs are required.

This full time, field-based role, with a small portion of time being spent in our Head Office in Soundwell.

Pay:
£30,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Onsite parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday

Licence/Certification:

  • Driving Licence (required)
  • NVQ Level 3 in Health and Social Care (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:

AFDEPCSS

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