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Customer Success Manager
3 months ago
The Company:
nVC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planetnNow officially recognised as a global player with expansion into the US market.nA company with a mission To support career & growth opportunities for under-represented individuals.
The Opportunity:
nDue to growth, this HR-Tech is looking to add a skilled and commercially-minded Customer Success Manager to the team.
Whilst the business is still in start-up/ scale-up mode, they're backed by a larger entity, therefore providing a platform for rapid expansion.nThe team of full of energy, ultra-passionate about Customer Success and more importantly the mission: To positively impact the way businesses attract, onboard and develop under-represented individuals.
Supporting c.20 well recognised blue-chip brands, you will be their strategist and champion, driving to achieve their candidate and employee engagement goals.
The Ideal Candidate:
nPrevious experience in a high-touch customer success role.nCommercially minded.
You've worked to commercial targets and you know your numbers.nExperience of working within a fast-paced, scaling/ start-up SaaS business.nA well-versed approach to high touch, customer management.
You will regularly engage with your clients and provide value with every interaction.nData savvy with the ability to story tell with facts.nSelf-motivated and able to work autonomously.nThe desire to learn and improve.
No ego's herenA team player Support the team, learn from the team, be part of the teamnIdeally experience of working within a HR-Tech solution and/or with HR decision makers.
The Package:
nA base salary up to £45k plus £10k bonus (uncapped)nRemote/ flexible working (1 day in London per week)nPrivate medical and dental insurance.nLifestyle discounts subscription.nLife assurance.nAnnual wellbeing allowance.nVolunteering days.
ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.
