![Kent County Council](https://media.trabajo.org/img/noimg.jpg)
Gateway Customer Service Advisor
2 weeks ago
_ Working at Ashford Gateway Plus and Tenterden Gateway_
_30 hours per week Monday - Thursday_
Gateway offers multiple services to customers, which includes Kent County Council services supported by a range of partner services from the public and voluntary sectors.
An exciting opportunity has arisen to work part time within the Gateway Customer Service Team based at Ashford Gateway Plus, Ashford, Kent, TN23 1AS and working a minimum of 1 day a week at Tenterden Gateway, Tenterden, TN30 6HP as and when required.
This is a front-line customer services role, and you will be providing advice and guidance to a wide range of customers and assisting them to access services.
You will need good organisational skills to be able to collate and manage information to enable you to develop a knowledge base to assist customers.
The role is varied, and you must be able to work under your own initiative.You will need to be resilient and confident in dealing with a variety of enquiries and handling situations as they arise.
You will work as part of a team and alongside other departments and provide support to the Gateway Co-Ordinator in the efficient running of the Gateway.
Option to enrol in the Local Government Pension scheme with employer matched contributions
27 days paid annual leave per year (rising to 29 after 5 years service) plus bank holidays and one concessionary day
Staff discounts on a range of leisure products and services through the Kent Rewards programme
This post is considered by KCC to be a customer-facing position.
The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
The appropriate standards are set out in the Job Description/Person Specification._Interview dates:
Week commencing 3rd June 2024._
Contact Details
- For more information on this role, please contact:_
Work that works for you and us - let's talk flexibility
-
Customer Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom Caffyns Plc Full timeCustomer Service Advisor, AshfordWe have an excellent opportunity for an individual with high level customer service skills to join our Service Team.As a Service Advisor you would be the primary contact and friendly face to our customers bringing their cars in for service and repairs. You would be the key link between our technical team and the customer...
-
Customer Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom Barker Munro Recruitment Ltd Full timeCustomer Service Advisor Barker Munro recruitment have a new role as an Insurance adviser working for a long established broker with an exceptional reputation for customer service. This role offers a great opportunity to further your insurance career and will support you in your CII studies. We are looking for an ambitious individual who is capable of...
-
Customer Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom European Metal Recycling Full timeAbout our opportunity:Are you looking to have a sustainable career? Whilst truly making the world better, fairer and greener for the next generation.You will be a true hero in the eyes of future generations to come. By playing a key part in our bold commitment to transform our business into a provider of net zero carbon sustainable materials by 2040. You...
-
Customer Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom DJB Nightclub Full time£12 per hourHoursThursday to Sunday (Days)6-hour shift(Part Time/ Flexible working Duties Customer Enquiries and online reviews Dealing with customer complaints- logging customer complaints Dealing with complaints from business partners Answering phone calls Sending out customer feedback forms Speaking with supplier'sExperience: Proven experience in a...
-
Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom SAGA Truck and Van Full timeSalary:up to £28,500 per annumContract:PermanentLocation: AshfordHours: 45 hours a week, 08:00 - 17:30.We're thrilled to announce our exciting rebrand from Sparshatt Truck and Van to SAGA Truck and Van While our name has changed, our commitment to excellence remains the same. As a dedicated Mercedes-Benz commercial vehicle dealership, we continue to deliver...
-
Trainee Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom Perfect Placement Automotive Recruitment Full timeTrainee Service Advisor Needed For A Commercial Main Dealer***- Based in Ashford, Kent- £23k Basic Salary + BonusWe are seeking a Commercial Vehicle Service Advisor to join our Client's Main Dealer in the Ashford area.Our client is a successful main dealer group who pride themselves on their fantastic customer service.Our client's focus is on their people,...
-
Temporary Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom KPI People Full timeTemporary Service Advisor - Ashford -£ £15 Per Hour DOE -No Saturdays -Immediate Start -Weekly Pay -Our client, a busy franchised dealership, in Bedford has the requirement for an experienced Temporary Service Advisor to join their highly successful Aftersales team. Please note this is a Temporary position._Responsibilities: Meet and Greet Customers...
-
Ashford, Kent, United Kingdom Office Angels Full timeJob Title: SAP Customer Service AdvisorLocation: Ashford, office based, really modern officesSalary: £22,750 + up to £3k a year bonus (Paid quarterly = £750)Hours:Monday-Friday, 8:30am - 5pm or 9am-5:30pm, with 1 hour unpaid lunchReasons to work at this company:A Global company who have a family feel in Ashford A company who is proud to provide...
-
Customer Experience Advisor
2 weeks ago
Ashford, Kent, United Kingdom Stephen James Group Full time £27,000 - £35,000BMW CUSTOMER EXPERIENCE ADVISOR (PURCHASE ADVISOR). Stephen James BMW is looking for a BMW Customer Experience Advisor to join the BMW Sales Team. If you have a passion for the BMW Brand and want to create an outstanding customer experience, by helping customers find the best vehicle for their needs, then this is a fantastic opportunity to develop a career...
-
Truck Service Advisor
3 weeks ago
Ashford, Kent, United Kingdom Interpersonnel UK Ltd Full timeTruck Service Advisor Ashford Full Time / Permanent Competitive Salary About Us Haynes Bros. Ltd is a leading truck maintenance and service provider for our Iveco franchise. We pride ourselves on delivering high quality service to our clients, ensuring their vehicles remain in optimal condition. We are looking for a dedicated and customer-focused Truck...
-
Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom Steven Eagell Toyota Full timeService AdvisorAshfordWe have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world's largest automotive brand.The Steven Eagell Group is an award-winning employer and Europe's largest Lexus and Toyota retailer, with 46 locations across...
-
Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom Channel Commercials Full timeRef:AI:Working Hours 40 hrs p/w plus Saturday morning on a rota basisLocation AshfordSalary Dependent on skills and experienceBenefits Sick pay, pension scheme and 30 days holiday (including bank holidays)Closing Date 24/05/2024Job: Service AdvisorContract: PermanentBased: AshfordChannel Commercials PLC is a leading commercial vehicle dealer providing sales,...
-
Trainee Service Advisor
2 weeks ago
Ashford, Kent, United Kingdom JCB Group Full timeWe have a fantastic opportunity for a Trainee Service Advisor to join our Aftersales team at our Volkswagen Van Centre & SEAT & CUPRA in AshfordThis is a role that may be developed from within, so if you have some experience in the motor industry then this would be useful, but not essential.You will use your excellent customer service skills to receive...
-
Customer Advisor
2 weeks ago
Ashford, Kent, United Kingdom Ross Care Full timeCustomer Support Administrator x 2 Salary £24,25240 hours per week Wheelchair Service Centre Ashford, TN23 6LL Purpose of Job To help create an efficient and effective, friendly and courteous day to day customer Service department. Your role may include Main duties and responsibilities Clinical bookings- Responsible for booking of clinical appointments...
-
8hrs Style Advisor
2 weeks ago
Ashford, Kent, United Kingdom McArthurGlen Designer Outlets Full timeJob description About The Role**:A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their...
-
Service Adviser
2 weeks ago
Ashford, Kent, United Kingdom Prima Ardelle > Motor & Automotive > South East Full timeARE YOU AN EXPERIENCED SERVICE ADVISOR?EXCITING OPPORTUNITY WITHIN A HOT BRAND IN ASHFORDCOMPETITIVE BASIC SALARY UP TO £28,000+ D.O.E PLUS O.T.E & BENEFITSMy client a main dealer in Ashford who provides excellent further career progression? My client, is seeking a Service Advisor to join their existing team within their busy Service Department. Don't miss...
-
Mortgage Advisor
2 weeks ago
Ashford, Kent, United Kingdom Countrywide HQ Full timeWe are looking for an Experienced Mortgage Advisor to join us in Ashford, working in our well known Mann Estate Agents. OTE £60KWe are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast...
-
Customer Care Representative
2 weeks ago
Ashford, Kent, United Kingdom Office Angels Full timeAs a Customer Care Advisor, you play a crucial role in fostering strong customer relationships, ensuring customer needs are efficiently met, and voicing customer feedback within the organization. Job Title: Customer Care AdvisorLocation: Ashford (office based), free parking Salary: £28kHours: Monday-Friday, 8:30am-5pm or 9am-5:30pmDepartment: Join the...
-
Trainee Mortgage Advisor
2 weeks ago
Ashford, Kent, United Kingdom Mann Full timeMann Estate Agency:Job Title: Trainee Mortgage and Protection AdvisorMann Estate Agency is seeking a dedicated Trainee Mortgage and Protection Advisor to join their team in Ashford. Are you ready to enhance the mortgage experience for customers and make a difference?Competitive SalarySuperb training and development opportunitiesUncapped commission...
-
HR Advisor
2 weeks ago
Ashford, Kent, United Kingdom Sirius Search Full timeAre you immediately available to start a contract? Are you someone who thrives working from home with a really flexible, attractive working culture? Are you working at Assistant/Advisor level and keen to support a significant change project? Our client is a fast paced, customer focussed organisation and this role provides the opportunity to join at an...