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Trainee Service Advisor

3 months ago

Ashford, Kent, United Kingdom JCB Group Full time

We have a fantastic opportunity for a Trainee Service Advisor to join our Aftersales team at our Volkswagen Van Centre & SEAT & CUPRA in Ashford


This is a role that may be developed from within, so if you have some experience in the motor industry then this would be useful, but not essential.


You will use your excellent customer service skills to receive customers and their vehicles, in a friendly and professional manner, and discuss their requirements.

You will also take responsibility for the customer relationship whilst their vehicle is being serviced or repaired.


To be considered for this role, it would be advantageous to have experience in Aftersales and have fantastic customer service skills.

Ideally, you will be very friendly and will get a buzz out of building new and lasting relationships with our customers.

You will also enjoy using your sales skills to sell other products and services that the customers may want or need as well as being influential, kind and thorough with everything you do.


So what will we do for you in return?
We will provide you with a great opportunity, and support your future development.

You will receive on-the-job and manufacturer training to ensure that you are working to the best of your ability and fully developing your skills.

You will also receive bonuses and other rewards when you hit or exceed your targets, plus the opportunity to work for a fantastic company who puts its people and its customers first.


You will have the option of enrolling in our Pension Scheme, receive a competitive holiday allowance, be supported in your learning and development by Volkswagen's Training Academy and also have the option to purchase a new and used cars for yourself and your family at really competitive prices.


This isn't a stop gap role - this is an opportunity to develop your career for the long term and be the very best in the industry.


About the JCB Group


The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue.

We have 18 locations across Kent, Sussex and Essex and around 450 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS.


So what will we do for you in return for your hard work and commitment?
You will be part of a varied and progressive dealer group with opportunities for progression and development.


We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.


Please note only applicants successfully shortlisted for interview will be contacted

Ref:

JCB/NW/IA/TraineeServiceAshfordVans:

  • Closing Date 19/04/202
  • Location Ashford, Kent
  • Benefits 24 days annual leave plus Bank Holidays, Monthly bonuses, Pension Scheme, Volkswagen Retailer Car Scheme, Volkswagen Incentives, Discounts on Products and Services.


 Working Hours Mon
  • Fri 08:00 18:00 with a 1hour unpaid lunch break
  • Salary Competitive Salary