Customer Advisor
1 week ago
Preferably a full-time
role howeverpart-time
hours would be considered for the right individual. (at least 20 hours per week)
This role will be on-site
at our office in Manston
Working as part of a small team office-based team you will be responsible for arranging Renewable energy solutions for a range of new and existing customers.
You will help manage the first part of the customer journey from initial enquiry through to quote receipt and sales conversion.
- Monitoring customer enquiries from several different sources including our website, ebay, shared mailbox, referrals and purchased leads
- Initial customer phone interaction and information gathering
- Information logging via our CRM system
- Working with the renewable energy designers to ensure designs and quotes are provide in a timely manor
- Present quotes to customers to ensure quotes are converted to a sale gaining feedback where necessary
- Have excellent customer service and communication skills
- A natural ability to build a strong rapport with customers
- Attention to detail
- Active listening skills
- Confidence and enthusiasm
- PC literate, working knowledge of MS office systems
Job Types:
Full-time, Part-time, Permanent
Salary:
From £10.42 per hour
Benefits:
- Casual dress
- Company events
- Employee discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- CT125GY: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you looking for a full time or part time role ?
Work Location:
One location
Reference ID:
SGS1
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