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Senior Payroll Administrator
3 months ago
LHH Recruitment Solutions are delighted to be partnering with our client based in Peterborough, due to continued growth they are looking to recruit a
Senior Payroll Administrator to join the Payroll team on a full-time permanent basis.
The role is offering a competitive salary up to
£26,000 p/a dependant on skills and previous experience, operating a hybrid working policy (2 days in the Peterborough office)
About the role
Key responsibilities include:
- Completes and owns payroll processing cycle for allocated customers.
- Ensures data is received in the right format an in time to complete payrolls to agreed deadlines.
- Ensures all payroll processes and procedures are accurately documented, updated regularly.
- Reviews regular payrolls currently in production to ensure Best Practice processes are adhered to.
- Maintains a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites and seminars.
- Receives and records customer enquiries and provides enhanced information in response to customer requests.
- Handles complex payroll queries escalated from the client.
- Considers and proposes any new ideas which could add value to the customer and improve business performance.
- Prioritises and actions daily tasks to be accomplished to meet SLAs.
- Provides and maintains regular data/statistics/reports.
- Develops and maintains a good working knowledge of products and services.
- Looks to mentor, coach and develop less experienced team members.
- Always ensures company confidentiality and manages data under security policies.
Key skills and experience required
- In depth payroll and benefits knowledge with relevant previous experience.
- Ideally CIPP qualified or working toward this qualification.
- Previous experience in a payroll outsourcing environment and/or experience with ResourceLink is desirable.
- Excellent numeracy skills.
- Strong customer interaction skills (by telephone, facetoface and written).
- Excellent prioritisation skills, with high level of attention to detail.
- Strong analytical skill, able to break down a problem into its component parts and identify suitable solutions.
- Remains calm and objective under pressure.
