Customer Support Executive

2 weeks ago


Kilmarnock, East Ayrshire, United Kingdom CCA Recruitment Full time

CCA Recruitment have an amazing job opportunity to work for well-known debt recovery company, who are looking for
Customer Support Agents.

With full time roles available, and great company benefits, this client is very quickly becoming a brand recognised for a great colleague experience.

They are dedicated to your learning and development from initial training, whilst in your role and as you progress up the career ladder.

You'll work with a team of inspiring colleagues, be supported by experienced Team Managers, and enjoy endless support. They know that what they do really matters, and everyone's circumstances are different.

Shifts:
Monday to Friday between the hours of 8am - 5pm working 35 hours per week.

Salary:
£22,000

Location:
Kilmarnock, Ayrshire - amazing transport links nearby

Training:3 weeks classroom-based training, then 1-2-1 support

Start date:
Oct 2023

No working day will be the same, each day you will be responsible for working closely with customers understanding their financial circumstances and helping them where we can to get them back into great health, this could include customer settlements and resolving any queries customers may have

What are we looking for?

  • Excellent listening skills
  • Caring and Passionate attitude to offer great service to customers
  • Demonstrate the ability to deal with challenging situations
  • Work part as a team
  • Previous experience within a call centre is preferred
  • Be able to demonstrate a good work history (_minimum gaps between jobs_)


No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services.

Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months.

The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

Salary:
£22,000
.00 per year

Benefits:

  • Company events
  • Company pension
  • Gym membership

Ability to commute/relocate:

  • Kilmarnock: reliably commute or plan to relocate before starting work (required)

Education:

  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Reference ID:
hmpr

  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Job Description:Customer Support AgentPertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident...


  • Kilmarnock, East Ayrshire, United Kingdom Braehead Foods Full time

    Join the Exciting World of Food as a Customer Support OperativeAre you passionate about food? Do you enjoy connecting with people and have a knack for sales? Then we have the perfect opportunity for youOur Customer Support team are the heart of our business, and if you are looking for career progression this could be a huge opportunity for you. With on-going...


  • Kilmarnock, East Ayrshire, United Kingdom Braehead Foods Full time

    Join the Exciting World of Food as a Customer Support OperativeAre you passionate about food? Do you enjoy connecting with people and have a knack for sales? Then we have the perfect opportunity for you This is a 40 hour contract, worked 5 days over 7 per week between Sunday Friday._- £10.50 hourly wage._Responsibilities: Making outbound calls to...


  • Kilmarnock, East Ayrshire, United Kingdom NHS National Services Scotland Full time

    . NHS 24 has an exciting opportunity for an 'experienced senior medical leader' to provide professional clinical leadership to all NHS 24 staff and expertise to the full range of services including our 111, Scottish Emergency Dental (SEDs), Health Information, Breathing Space and Living Life services. This will require strong professional leadership along...

  • Customer Service

    2 weeks ago


    Kilmarnock, East Ayrshire, United Kingdom Royal Bank of Scotland Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Customer Service - Personal Banker in Kilmarnock You'll be integral...


  • Kilmarnock, East Ayrshire, United Kingdom Zachary Daniels Full time

    Customer Service Supervisor | KilmarnockA leader in their market, the brand is growing across the UK opening new stores.This is an excellent opportunity for a customer service supervisor, to join their Kilmarnock depot. You will be the first point of contact for all Customer Service Assistants and ensure all KPIs and objectives are delivered. This is a very...


  • Kilmarnock, East Ayrshire, United Kingdom CCA Recruitment Group Full time

    CCA Recruitment is excited to offer an amazing opportunity to join a renowned financial services company as a Customer Solutions Advisor. This full-time position comes with fantastic company benefits and the chance to be part of a team that values a great customer experience. The company is dedicated to your learning and development from initial training...


  • Kilmarnock, East Ayrshire, United Kingdom Office Shoes Full time

    A rare and exciting opportunity has arisen in our Kilmarnock HQ for an experienced Customer Services Supervisor.The purpose of the role is to support the Customer Services Management Team and ensure all KPIs and objectives are delivered and be the first point of contact for all Customer Service Assistants.Role Specific Managing a team of Customer Service...


  • Kilmarnock, East Ayrshire, United Kingdom Jewson Builders Merchants Full time

    Is this role right for me?First and foremost, we always want to recruit talented people that align well with our values and way of working.Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.So if you have a passion for providing a great customer...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Full time

    Customer Service Advisor KilmarnockHybird Working£23,500 plus Bonus and BenefitsStarting ASAPPertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Full time

    Customer Service Advisor KilmarnockHybird Working£23,500 plus Bonus and BenefitsStarting ASAPPertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You...


  • Kilmarnock, East Ayrshire, United Kingdom Contact Centre Monthly Full time £22,000

    Join Our Clients Team as a Customer Solutions Agent in Kilmarnock Unlock an exciting opportunity in debt management with comprehensive training and genuine prospects for building a fulfilling career with a forward-thinking employer. Role Overview: As a Customer Solutions Agent, you'll be at the forefront of our mission, handling inbound calls from...


  • Kilmarnock, East Ayrshire, United Kingdom Yorkshire Building Society Full time

    If you're great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...


  • Kilmarnock, East Ayrshire, United Kingdom Glenfield Invicta Full time

    VACANCY:Customer Service / Sales AdvisorLOCATION:Kilmarnock, KA1ABOUT US:Glenfield Invicta Limited is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world.Based at our site in Kilmarnock, we are...


  • Kilmarnock, East Ayrshire, United Kingdom Jewson Full time

    Have you got previous SALES experience with Customer Service and Telesales?Do you enjoy delivering a first-class customer service experience?Are you buzzed by people's interactions and hitting the targets?Do you want to build a long-term career with a top employer who can support your desire to learn and progress?Jewson in Kilmarnock are recruiting now for...


  • Kilmarnock, East Ayrshire, United Kingdom Jewson Full time

    Have you got previous SALES experience with B2B Sales?Do you enjoy delivering a first-class customer service experience?Are you buzzed by people's interactions and hitting the targets?Do you want to build a long-term career with a top employer who can support your desire to learn and progress?Jewson in Kilmarnock are recruiting now for 32h/week Senior...


  • Kilmarnock, East Ayrshire, United Kingdom The Fedcap Group Full time

    Fedcap Employment (part of The Fedcap Group) is a not-for-profit organisation delivering employability solutions across a range of UK contracts through a blend of local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities as we tackle unemployment rates head on.As an In-Work Support Adviser you...


  • Kilmarnock, East Ayrshire, United Kingdom Jewson Full time

    Have you got previous SALES experience with Customer Service and Telesales?Do you enjoy delivering a first-class customer service experience?Are you buzzed by people's interactions and hitting the targets?Do you want to build a long-term career with a top employer who can support your desire to learn and progress?Jewson in Kilmarnock are recruiting now for...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Full time

    Vulnerable Customer Care Advisor**STARTING 22ND JUNE, INTERVIEWS WEEK COMMENCING 27TH MAY**Pertemps are currently working with a Financial Services based company who are looking to expand their team.Working withing the Vulnerable Customer's department, you will work as an essential arm of the business, providing guidance and advice to customers who need...

  • Support Worker

    2 weeks ago


    Kilmarnock, East Ayrshire, United Kingdom TribePost Full time

    Hansel Alliance are recruiting for a Support Worker / ConnectorSupport Worker / ConnectorSalary: £10.90 per hour (£11.02 per hour from 1st Dec)Hours:21 hours per weekLocation: Broadmeadows, SymingtonAre you passionate about making a difference in people's lives? Do you want to support people to thrive in life and achieve their goals?At Connect we take the...