Health and Wellbeing Specialist

1 week ago


Worthing, West Sussex, United Kingdom Bluecrest Health Screening Full time

Health and Wellbeing Specialist

Worthing, West Sussex

£25,000 per year + various company benefits

Full time, Permanent

Us, and our vision.
Bluecrest is on a mission to put better health in the palm of people's hands.

Now in our 10th Anniversary year, we've grown considerably since 2012 to acquire over 400,000 customers across the corporate and consumer markets.

We're now reinvesting in our teams across technology, marketing, product development, sales and operations to build an infrastructure capable of delivering the next 5 years of growth and making our products market leading.


Our goal is to become a long term partner in our customers health and wellbeing by providing innovative, engaging and trustworthy 'Health Tech' solutions all over the country.


Main Purpose of Role:

To deliver exceptionally high-quality health and wellbeing coaching to Bluecrest customers. To achieve minimum company standards associated with clinical accuracy, quality, and customer service.

The aim of the role is to.

  • Extend the accessibility of our health reports by providing an alternative to written communication.
  • Help customers understand their results by expanding on information given
  • Promote better health outcomes by raising awareness of changes customers can make to improve their wellbeing
  • Support ongoing care by directing customers to relevant support services
  • The Health and Wellbeing Specialist will also carry out a wide spectrum of administration and customer service duties to enable Bluecrest Health Wellness to function efficiently and to provide excellent customer service to our customer base.

General duties


The below is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required; especially with extra duties commensurate with a Health and Wellbeing coaching role.


  • Provide a high standard of 1:1 personalised coaching to customers who have had a Bluecrest Health Assessment
  • Use of motivational interviewing to support and guide customers
  • To confidently respond to questions and queries regarding customers assessment results
  • To have excellent knowledge and understanding of the tests and results Bluecrest provides
  • To always produce high quality customer service; engage and make our customers feel at ease and confident about the service
  • Inform customers of medically appropriate tests and services available you must be comfortable working to targets.
  • Ensure you work to develop a strong and productive relationship with your Team Manager based on trust and respect.
  • Ensure you spend time with your Team Manager discussing issues and any areas for development.
  • Attend all training as required and keep up to date with clinical and wellbeing skills and knowledge.
  • Ensure any sickness is reported as early as possible.
  • Be prepared to be flexible in this role.
  • An ability to work with sensitive data, actively listening, and using a range of communication methods when providing information
  • Connect into the webcambased link to connect with customer; ensuring you are available at the allocated time of appointment
  • Communicate with line manager with any problems
  • An ability to work on your own initiative and a part of a team
  • To be knowledgeable, polite, and helpful during every interaction with the customer
  • The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.

Key Skills, Qualifications, Characteristics & Attributes

Clinical

  • Background in health care, sports science, personal training, or wellbeing is desirable
  • Experience in a similar health care or coaching role is desirable
  • Experience supporting customers in the 50+ age group would be an advantage

Non-clinical

  • Excellent customer service skills including empathy and good listening skills
  • Happy to be flexible and prepared to work at shortnotice on occasions
  • Extremely articulate with an exceptional grasp of the English Language
  • Warm, friendly empathetic disposition
  • Ability to understand sales and sales techniques
  • Hard working and honest


Computer literate
  • Office 365 experience, and all Microsoft Office tools
  • Numerate to a satisfactory standard
  • Critical thinkers and creative individuals
  • Highly organized
  • Excel at multitasking and pay great attention to detail
  • The ability to meet tight deadlines
  • Confidence to carry out 1:1 appointments on screen, whilst providing accurate and relevant information to support a customer results report
  • Excellent oral and written communication skills
  • Personal integrity and pride in work
  • Must have a professional telephone, webcam, and face to face manner
  • Must have suitable location at home to work, as well as relevant technological set up (Wifi).
  • Whilst experience in the medical professi


  • Worthing, West Sussex, United Kingdom Bluecrest Wellness Full time

    Bluecrest is a multi-award-winning provider of health assessments to both corporate and consumer sectors. We help people take control of their health risks enabling them to live healthier, happier, and more productive lives. We were founded to fill a gap in the private health screening sector for an affordable, convenient option that meets the highest...


  • Worthing, West Sussex, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

    Job summary West Sussex Integrated Sexual Health Service has a new post available based in our Worthing clinic. We are looking for someone who can provide training for those staff undertaking the Diploma in Contraception and Sexual Health whilst also supporting those who are working towards STIF competencies. Training is also offered to external post...

  • Housing Specialist

    1 week ago


    Worthing, West Sussex, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Over the next five years, mental health services are going to be undergoing a real transformation and you could be part of these exciting developments. Our housing workforce will become part of a much more integrated network of services and our mental health staff will be central in driving these changes, in close partnership with our primary and third...


  • Worthing, West Sussex, United Kingdom Sussex Community NHS Foundation Trust Full time

    DO NOT PROCEED WITH YOUR APPLICATION UNTIL YOU HAVE READ THE ESSENTIAL INFORMATION PACK IN THE SUPPORTING DOCUMENTS ON THE RIGHT HAND SIDEHave you considered a career in talking therapies? Do you want to make a difference in helping people manage anxiety, stress and depression?Train as a Psychological Wellbeing Practitioner (PWP) with NHS West Sussex Talking...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    This is an exciting opportunity for Band 6 Mental Health Practitioners to join the new Single Point of Access in West Sussex.The SPOA is designed for children, young people, their families, carers and relevant professionals to ensure that they can access the most appropriate emotional wellbeing, mental health support and intervention which meets their needs...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    We have an exciting new opportunity for a B6 clinician to join the Pathfinder clinical service team as part of the Emotional Wellbeing Service developments in Coastal West Sussex. The post is based in the Chanctonbury area in our experienced and evolving team. The role involves providing short term clinical interventions for individuals accessing mental...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    2 X Mental Health PractitionersAre you a Mental Health Nurse, Social Worker or Occupational Therapist?Do you have a passion for improving the lives of children and young people suffering with mental health difficulties?If so, Coastal CAMHS may have just the opportunity for youCoastal Children Adolescent Mental Health Service (CAMHS) has recently received...


  • Worthing, West Sussex, United Kingdom West Sussex Mind Full time

    West Sussex Mind (WS Mind) are looking fortwo Mental Health Practitioners, within the Worthing team, to join the Supported Self Help service, that we'll be launching in October 2023We're looking for two bold and caring professionals to join us. If you have a level 3 qualification in Health & Social Care or equivalent and experience of providing one to one...


  • Worthing, West Sussex, United Kingdom West Sussex Mind Full time

    fo West Sussex Mind is a local mental health charity with approx. 120 employees. We have 3 full time office and various service locations in the community. Working as part of our business team this key post will take responsibility for overseeing and ensuring our compliance with health and safety requirements over our 3 sites, as well as providing more...


  • Worthing, West Sussex, United Kingdom Sheer Jobs Ltd Full time

    Approved Mental Health Professional / Senior Social Work Practitioner Salary: 45,441 to 48,474 Working Pattern: Full Time Contract Type: Permanent Location: Worthing Please note that WSCC offer a Relocation Allowance: If you relocate for a role with us then we can offer a tax free relocation allowance of 8,000. We have 2 permanent dedicated Approved Mental...


  • Worthing, West Sussex, United Kingdom Sheer Jobs Ltd Full time

    Approved Mental Health Professional / Senior Social Work Practitioner Salary: 45,441 to 48,474 Working Pattern: Full Time Contract Type: Permanent Location: Worthing Please note that WSCC offer a Relocation Allowance: If you relocate for a role with us then we can offer a tax free relocation allowance of 8,000. We have 2 permanent dedicated Approved Mental...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Are you committed to leading and delivering quality driven mental health services?Do you value working positively, respectfully and collaboratively?If so, we'd love you to join usI am looking to recruit an enthusiastic and clinically experienced individual to join us as Band 7 Team Lead. Team Leads work closely with our Band 7 Clinical Nurse Specialist (CNS)...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Mental Health and Learning Disability Nurses We provide mental health and learning disability services to adults, children and young people across West Sussex. We have been awarded an overall rating of 'good' by the Care Quality Commission (CQC), and assessed 'outstanding' for being caring. We offer the following services: Child and Adolescent Mental...


  • Worthing, West Sussex, United Kingdom Equiniti Full time

    Management LevelHJob DescriptionEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    We are looking for an innovative, motivated, and enthusiastic Senior CBT Therapist to work in our Community mental health services in Worthing Assessment and Treatment Service (ATS). This varied 8a position is located in the Worthing Assessment and Treatment Team, with bases in Arun House in Worthing town centre, Swandean Hospital and some virtual working...


  • Worthing, West Sussex, United Kingdom McCarthy and Stone Full time

    McCarthy Stone are looking for a dynamic Care Assistant to join the team at our prestigious Neptune House development in Worthing, Sussex . Neptune House was built in and consisting of 59 apartments for the over 70's in mind, that may or may not need care. If you would enjoy a varied role, this is a mixture of care, domestic duties and hospitality. ...


  • Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    We are seeking to recruit a passionate, knowledgeable and dynamic Mental Health Practitioner to join our well-established Community Mental Health Liaison Service. The role will be to offer mental health consultation, advice to schools within West Sussex in relation to suicide prevention. To direct children and their families to the most appropriate service...


  • Worthing, West Sussex, United Kingdom Circle Health Group Full time

    Healthcare AssistantPart Time - Permanent£21,782.50 pro rata plus benefitsThe Goring Hall Hospital in West Sussex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.Circle Health...

  • Housekeeper

    1 week ago


    Worthing, West Sussex, United Kingdom Circle Health Group Full time

    HousekeeperFull Time - Permanent£21,742.50 plus benefitsThe Goring Hall Hospital in West Sussex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.Circle Health Group are proud to be...


  • Worthing, West Sussex, United Kingdom Venture-People Limited Full time

    We are currently unable to provide sponsorship with this roleIf you have an interest in working in the mental health sector and making a positive difference, we have a fantastic opportunity to join us as a Mental Health Support Worker.Car owners/drivers are essential.Based in our specialist discharge service, you will be working with our multi-disciplinary...