Receptionist
2 weeks ago
Receptionist:
HI Glasgow Airport*:
The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We are seeking an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or requests.
To be successful in this role, you should have excellent communication skills, both written and verbal, be able to multitask and prioritize effectively and be comfortable working in a fast-paced environment.
You should be computer literate and able to operate hotel reservation systems, possess a high level of attention to detail, and have a positive and professional attitude.
If you are passionate about hospitality and have the desire to deliver exceptional guest experiences, we would love to hear from you.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
Cycle to Work
- Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
You should be highly organised and detail-oriented, with the ability to multitask and prioritize your workload. And should be able to handle a busy reception area, manage guest inquiries, and deal with any complaints effectively.
You will have prior experience working in a similar role, with knowledge of hotel operations and reservation systems. They should have excellent computer skills and be proficient in using software such as MS Office, Excel, and Outlook.
In addition, you should be able to work well under pressure, be flexible and adaptable to changes, and be willing to work flexible hours, including morning shifts, evening shifts, weekends and holidays.
Hotel
Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, offering easy access to the city centre with a 24-hour bus service just 10 minutes away.
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