Customer Service Coordinator

2 weeks ago


Kilmarnock, East Ayrshire, United Kingdom Training First Safety Ltd Full time

About us
Training First Safety Ltd is a small business in Kilmarnock. Our goal is to promote safety in the construction workplace.

We work with a network of CITB Approved Training centres and leading instructors to provide the highest quality training to companies across the UK..


Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Onthejob training
  • Safe work environment
  • Lively atmosphere
  • Company perks
  • Relaxed atmosphere

Who we are looking for:


We are looking for a motivated and enthusiastic individual to join us as a
Customer Service Co-ordinator to keep our office running smoothly.

This is a permanent part-time role of 25 hours per week, ideally 5 hours a day, though we are flexible with hours and days to suit.

You will be working on-site from our office in Kilmarnock, but we are open to hybrid setting.


You do not have to have the industry experience - we've got you covered We will provide full training to help you learn and understand everything you need to know for the role.


All we require from you is:

  • A willingness to learn and a positive, cando attitude.
  • Someone who is motivated and detailorientated.
  • Good communication skills with the ability to talk to a wide range of people.
  • Strong organisational and time management skills to handle multiple tasks simultaneously.
  • You are comfortable working independently and can take initiative when necessary.

What you will be doing:


As our Office Administrator, you will play a crucial role in supporting the day to day operations of our business.

Collaborating and working alongside our Managing Director and the Director of Operations, you will be:

  • Obtaining certificates from outsourced trainers and sending them out to relevant parties.
  • Maintaining onboarding systems for suppliers, updating it, and monitoring to ensure compliance with our industry regulations.
  • Generating leads for the business through research and outreach.
  • Preparing and sending quotes for training to potential clients.
  • Maintaining accurate attendance records for training sessions.
  • Providing general administrative support as and when needed.


These are the core tasks of the role at present, however, there is a likelihood that additional tasks may be given in support of our business growth.


Job Type:
Part-time

Part-time hours: 25 per week

Benefits:

  • Company pension
  • Private medical insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kilmarnock: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 20/05/2023
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