![Synergie](https://media.trabajo.org/img/noimg.jpg)
1st Line IT Support Technician
2 weeks ago
Contract type:
full-time, permanent (40 hours per week)
Hours:
Monday to Friday
Salary:
is negotiable depending on the knowledge and experience to offer.
Acorn by Synergie is currently searching for a 1st Line IT Support Technician to join a well-established business in North Yorkshire.
Working with a variety of users, the purpose of the role is to resolve or escalate technical issues in a prompt and professional manner.
As the first point of contact for all IT support queries, duties of the role will include:- Identifying issues and talking the user through the required steps to resolve or escalate to the relevant teams when necessary
- Logging all calls and notes using a ticketing system to record progress and required actions
- Working with the IT Manager to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented
- Liaising with internal and external stakeholders
- Carrying out daily checks and system audits
- Involvement in small and mediumsized projects
- Always looking to improve knowledge and understanding across the various software and hardware technologies supported by the team
-
1st Line Support Technician
3 weeks ago
Whitchurch, Bath and North East Somerset, United Kingdom Integral Recruitment Ltd Full time1st Line IT Support Technician, Hybrid £23,000 plus benefits including, regular salary increases, funded training, up to 31 days holiday (plus BH), a local government pension scheme, a proven career path and lots more Bristol, BS14 Keywords: IT Support, 1st line, IT Technician, IT Engineer, Service Desk, Helpdesk, SLA, Education, School, Academy,...
-
1st Line Support Technician
2 weeks ago
Whitchurch, Bath and North East Somerset, United Kingdom Integral Recruitment Ltd Full time1st Line IT Support Technician, Hybrid£23,000 plus benefits including, regular salary increases, funded training, up to 31 days holiday (plus BH), a local government pension scheme, a proven career path and lots moreBristol, BS14Keywords: IT Support, 1st line, IT Technician, IT Engineer, Service Desk, Helpdesk, SLA, Education, School, Academy, Pupil, Audio...
-
1st Line IT Support
3 weeks ago
York, North Yorkshire, United Kingdom Hays Full time €23,0001ST LINE / IT SUPPORT / IT HELPDESK / EXCELLENT CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / MS OFFICE 1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This...
-
1st Line IT Support
3 weeks ago
York, North Yorkshire, United Kingdom Hays Full time €23,0001ST LINE / IT SUPPORT / IT HELPDESK / EXCELLENT CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / MS OFFICE 1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This...
-
1st Line IT Support
3 weeks ago
York, North Yorkshire, United Kingdom Hays Full time1ST LINE IT SUPPORT / CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / IT HELPDESK 1st LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING - SHIFT PATTERNS YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based...
-
1st Line IT Support
3 weeks ago
York, North Yorkshire, United Kingdom Hays Full time1ST LINE IT SUPPORT / CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / IT HELPDESK 1st LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING - SHIFT PATTERNS YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based...
-
Application Support Analyst
2 weeks ago
West Yorkshire, United Kingdom Watermark Technologies Limited Full time €23,000 - €26,000Job Title : Application Support Analyst Location : Shipley Job Type : Full time - Permanent Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have been trusted by clients in countries as diverse as the UK, South Africa, and the...
-
1st LINE IT SUPPORT
3 weeks ago
York, North Yorkshire, United Kingdom Hays Technology Full time1st LINE IT SUPPORT Have you got what it takes to succeed The following information should be read carefully by all candidates. INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York...
-
1st LINE IT SUPPORT
3 weeks ago
York, North Yorkshire, United Kingdom Hays Technology Full time1st LINE IT SUPPORTHave you got what it takes to succeed The following information should be read carefully by all candidates.INITIAL 3 MONTH CONTRACTSHYBRID WORKINGYORK HQDAY RATE - UP TO £140.00 UMB (INSIDE IR35)Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based...
-
IT Engineer
2 weeks ago
West Yorkshire, United Kingdom Watermark Technologies Limited Full time €30,000 - €35,000Technical Support Engineer (2nd Line support) Location : Shipley Full time - Permanent Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have been trusted by clients in countries as diverse as the UK, South Africa, and the Middle...
-
1st Line Support Engineer
4 days ago
West Yorkshire, United Kingdom Proactive Appointments Full time1st Line Support Engineer – West Yorkshire 1st Line Support Engineer -West Yorkshire – Our client is looking for a site-based 1st Line Engineer with a leaning towards Network/Infrastructure rather than Software Support. You will be based locally in West Yorkshire, as the role will be site-based. You will have the following: - ITIL Certified Strong 1st...
-
1st Line Support Engineer
2 days ago
West Yorkshire, United Kingdom Proactive Appointments Full time1st Line Support Engineer – West Yorkshire1st Line Support Engineer -West Yorkshire – Our client is looking for a site-based 1st Line Engineer with a leaning towards Network/Infrastructure rather than Software Support. You will be based locally in West Yorkshire, as the role will be site-based. You will have the following: -ITIL CertifiedStrong 1st Line...
-
Service Desk, 1st Line support, fully remote
3 weeks ago
York, North Yorkshire, United Kingdom Hays Full time €23,0001ST LINE / IT SUPPORT / IT HELPDESK / EXCELLENT CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / MS OFFICE 1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team....
-
Service Desk, 1st Line support, fully remote
3 weeks ago
York, North Yorkshire, United Kingdom Hays Full time €23,0001ST LINE / IT SUPPORT / IT HELPDESK / EXCELLENT CUSTOMER SERVICE / WINDOWS 10 / ACTIVE DIRECTORY / MS OFFICE 1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team....
-
1st Line Support Engineer
4 weeks ago
North Shields, United Kingdom Netwirking Ltd Full timeNetwirking are helping a client based in North Shields as they look to add a 1st Line IT Support Engineer to the business due to an increase in workload. This role would ideally suit someone in a 1st Line role looking to move into 2nd Line in 12-18 months.To be considered you MUST have experience working for a MSP. Some of the technologies you would be...
-
1st/2nd Line Support Engineer
3 weeks ago
North London, United Kingdom In Technology Group Full timeIn Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site. As a 1st/2nd line support engineer, you will be responsible for providing up to L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk and escalating above as appropriate. Daily...
-
1st/ 2nd line IT Support Engineer
2 weeks ago
South Yorkshire, United Kingdom X4 Technology Full timeNew permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT problems Log...
-
1st/2nd Line Support Engineer
2 weeks ago
North London, United Kingdom In Technology Group Full timeIn Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site.As a 1st/2nd line support engineer, you will be responsible for providing up to L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk and escalating above as appropriate.Daily...
-
1st/2nd Line Support Engineer
1 month ago
South Yorkshire, United Kingdom X4 Technology Full timeNew permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Is this your next job Read the full description below to find out, and do not hesitate to make an application. Please note: The role will be hybrid and candidates must live within commutable distance to...
-
1st/2nd Line Support Engineer
1 month ago
South Yorkshire, United Kingdom X4 Technology Full timeNew permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect.Is this your next job Read the full description below to find out, and do not hesitate to make an application.Please note: The role will be hybrid and candidates must live within commutable distance to...