Advanced Crew Travel Consultant

7 days ago

Luton, Luton, United Kingdom TUI Full time

As a Crew Travel Consultant focussing on advance Crew Travel you will work as part of the Manpower Planning department planning the most cost-effective Pilot & Cabin Crew Travel for future seasons including the forecasting and reconciliation of the budgets within the Manpower Planning team.


You will work closely with the Crew Travel Consultants in Crew Planning and in the TUI Operations Control Centre (TOCC) to ensure principles, policies and processes are applied consistently for Crew Travel throughout the period from pre-season planning through to the day of operation.


We are happy to consider this role on a hybrid working basis with one day per week on average in our Luton office.

This may increase at times dependent on workload.
This role is being offered on a Fixed Term basis of months.

Applications close 15 January 2023

ABOUT THE JOB


As a Crew Travel Consultant your main focus is to support TUI Airways and TUIfly Nordics crew by delivering a safe and cost-efficient service to our crew communities.

You will work closely with the Advanced Manpower Planning Analyst to understand the Manpower Plan and the flying programme for future seasons allowing you to plan seasonal travel requirements including long haul, midhaul and Nordic routes to ensure that crew are in place to perform their duties in accordance with regulatory Flight Time Limitations and relevant trade union agreements.

Within your team you will effectively forecast the Crew Travel budget and ensure effective reconciliation post completion supporting Northern Region Airlines in providing accurate seat rate pricing to the Tour Operator for future seasons based on the Crew Travel required to efficiently operate the programme.

You will need to be pro-active, anticipating the needs of our crew and the operational programme to explore all possible travel options, delivering to tight deadlines and within budgetary targets.

Collaborate with Crew Travel colleagues in Manpower Planning, Crew Planning and the TOCC to support the arrangement of crew travel bookings and contracts and understand feedback from the current season that will enable continuous improvement of Crew Travel solutions for future seasons
You will accurately analyse data to ensure correct budgeting and purchasing processes and other financial opportunities across Northern Region Airlines
Ensure cost efficiency and continuous improvement of crew travel related processes including identifying cost saving opportunities, forecasting and adjustment and financial tracking of bookings
Undertake departmental quality system activity to ensure continued compliance and opportunities for improvement for advance Crew Travel

ABOUT YOU
Previous experience in a customer service based role
Understanding of airline legal / regulatory agreements would be preferable
Process and detail orientated with excellent organisational skills
Strong analytical skills with a keen attention to detail
Ability to work under pressure; assimilate information, determine priorities and make decisions based on sound judgement
Strong inter-personal and excellent communication skills, written and oral
Ability to work as part of a team
An enthusiastic ambassador of change who makes suggestions for improvement
Working knowledge of Carmen and OpsMan preferable
Working knowledge of Amadeus (or equivalent CRS) preferable.
LI-DD1

ABOUT OUR OFFER
Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
Discretionary Bonus Scheme
Excellent rates with foreign exchange
Pension scheme and life assurance.

We want to be the best-loved holiday company not only for our customers, but for our colleagues too.

That's why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI.

Click here to find out more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

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