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Clinical Administrator
3 months ago
IPRS Aeromed provide expert clinical solutions across a variety of specialist markets and sectors. We major in security-based environments including custody suites of magistrates and crown courts.
Our services are delivered by highly experienced Paramedics and Nurses lead by our in-house Clinical Team.
Position:
IPRS Aeromed are currently recruiting for a
Clinical Administrator to work as part of a team within IPRS Aeromed Clinical Team delivering a first-class professional service through administrative and telephone support to a variety of teams as and when required.
To carry out associated tasks to ensure that IPRS Aeromed meets its clients' requirements to their agreed service level standards.
**KEY TASKS AND RESPONSIBILITIES: Arrange daily meetings, record and distribute minutes as required.Ordering of clinical stock items, coordinating and processing the delivery of all items.
Update records on the Stock Management System accurately and promptly.
Assist with the creation of new medical kits to support the Company's service delivery needs.
Stock management of medical equipment and general drugs in accordance with the Activities Matrix.
Undertake regular reviews of Stock Management System reports to ensure required stock levels are maintained.
Complete outgoing calls to on-site medical teams to complete record keeping, data entry and auditing of remote clinical sites.
Ensure all new medical staff have the means to undertake their role with the provision of uniform, company IDs etc.
Provide administrative support to teams undertaking recruitment activities for the business.
Support the wider team with coordination and delivery of induction sessions to new staff entering the business.
Provide administrative support to sub-contracted clinical staff.
Learn administrative processes for all IPRS Aeromed's contracts and provide support across the teams when required due to sickness, holiday absence and unexpected peaks in work.
General / Additional Duties:
Perform general administrative duties as and when required.
Support colleagues actively reviewing process' and looking at ways to improve the efficiency of the business.
Ensure that professional behaviour, appearance, and attitude are maintained, and the organisation's policies and procedures are adhered to.
Help the Clinical Team achieve relevant Key Performance Indicator targets to meet overall business goals & objectives.
Record incoming post and prepare all outgoing post for collection daily.
Undertake any other duties compatible with the grading of the post, as required.
This role is based at our IPRS Aeromed - Gatwick office but you may be required to occasionally travel to attend remote sites.
Salary up to £25,000 per annum
40 hours per week
Permanent position
Requirements:
Qualifications and Training:
GNVQ/NVQ Level 2 qualification or equivalent, or
4 GCSE/O level passes A-C or equivalent, including English and Maths; or
A minimum of one-year administration or customer service experience
Full UK Driving Licence
Experience and Knowledge:
Experience of working in an administration or customer service environment
Experience of using various Microsoft programmes and databases
Skills and Abilities:
Clear and concise written and spoken communication skills, in particular a friendly telephone manner
Attention to detail and the ability to record information accurately
Ability to communicate effectively with internal and external customers and provide excellent customer service
Ability to prioritise and meet relevant Key Performance Indicators in a demanding environment
Ability to work on own initiative with mínimal supervision in a proactive manner
Team worker who is flexible and has a positive attitude to learning and self-development**
Other information:
Colleagues are essential to IPRS Aeromed, which is why we give so much in return for their hard work.
Salary up to £25,000 per annum
Flexible Working
IPRS Health Clinical Development Training Program
Employee Assistance Programme including free confidential counselling
High-street discounts
25 days' annual leave plus 8 days' allocated for bank holidays (you will be required to work bank holidays as part of your working pattern).
Membership of the Company pension scheme
Recruit a Friend bonus scheme
Environmental Initiatives
Westfield Health Cash Plan
Free Eye Tests every 2 years
Free annual Flu-Vaccination
**IPRS Aeromed will not employ anyone who they know to have affiliation to far right groups such as EDL, BNP, Combat 18 etc.
**As a Disability Confident Committed employer, at IPRS Aeromed, we ensure our recruitment process is inclusi
