Head of Operations

1 week ago


Brighton, Brighton and Hove, United Kingdom LEVEL UP RECRUITMENT Full time
An Exciting Opportunity for an Experienced Head of Operations

An exciting opportunity awaits for an experienced Head of Operations to join a prestigious food manufacturing company. This role offers the chance to be part of a company that is currently experiencing significant growth and evolution. The ideal candidate will join a team of dedicated professionals committed to delivering exceptional service to their clientele.

Responsibilities of the Head of Operations:

  • Oversee the management, leadership, and development of all operational teams, including 4 direct reports and 50 indirect reports in Warehouse, Transport, and Stock Control.
  • Act as the face of the company's vision and values, ensuring accountability throughout the supply chain.
  • Manage the depot management team to drive operational efficiencies, enhance customer service, and boost productivity to meet KPIs and deliver top-notch service to customers.
  • Demonstrate leadership qualities to recruit, engage, and develop the team, fostering a high-performance culture within the organization.
  • Collaborate with sales teams to retain accounts, maximize commercial opportunities, and build strong customer relationships.
  • Ensure the depot's commercial operations meet or exceed profit targets while maintaining high standards of health and safety.
  • Exercise full financial control over operational activities, including stock management, to achieve set targets.
  • Optimize operational teams' performance by managing KPIs related to transport and warehouse operations.
  • Identify opportunities for planning, resourcing, and training to enhance business performance.

Skills and Experience Required:

  • Experience in a fast-paced logistics environment.
  • Proven track record of effective people management and leadership.
  • Familiarity with the food service and distribution market and operations.
  • Ability to motivate and empower teams to achieve optimal results.
  • Effective performance in challenging environments.
  • Customer-focused with a collaborative approach.
  • Team-oriented with a track record of success through teamwork.
  • Flexible, enthusiastic, and positive mindset.
  • Understanding of financial controls and P&L.
  • Ability to thrive under pressure and manage competing priorities.

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