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Service Advisor
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Service Advisor
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Service Advisor
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Service Advisor
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service advisor ~ customer service
3 months ago
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.
You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.
You will also have the ability to give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by *[Brand]* to support your career.
A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
