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Events and Hospitality Manager
1 week ago
Event Hospitality Manager at The O2
Want to make a lasting impression on our guests at The O2?
Are you ready to kick off your training during The Killers shows in July?
- Ensure facilities are guest-ready with a Pre-Event Action Plan
- Maintain the Pre-Event Action Plan during the event
- Lead a team of Suite Hosts, Stewards, and Security Staff, ensuring top-notch customer care
- Attend pre-event briefings
- Deliver superior Customer Service to Suite guests throughout the event
Working on suite level means interacting with Partners, Suite Holders, and VIP Club Members to exceed their expectations.
We're seeking individuals with Event management experience, preferably in Hospitality or VIP settings.
If you have an SIA license, that's a plus, but we provide training if needed.
- Have a passion for customer service
- Thrive in a busy environment with patience and empathy
- Experience in team supervision in customer-facing settings
- Strong communication skills and open-mindedness
Important Information:
This is an Event hours contract involving weekday evenings and weekend shifts.
Commit to a set number of shifts each month and provide availability a month in advance.
Induction Date:
- Tuesday 2 July, 9.30am-5pm
Why apply?
AEG values diversity and empowers its employees, fostering an environment where new ideas are welcomed, and opinions are respected. Join our team and be your best self always
Equal Opportunity Employer:
We promote equality and fairness in our recruitment process and welcome applications from all backgrounds. If you need adjustments during the recruitment process, please let us know.
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