Customer Service Assistant
2 weeks ago
Job Summary:
Duties:
- Assist customers with product information, pricing, and availability
- Resolve customer complaints in a professional manner
- Process orders, returns, and exchanges accurately
- Conduct data entry and maintain customer records
- Utilize phone etiquette to ensure quality service interactions
- Communicate effectively
- Analyse customer needs to recommend appropriate products or services
- Upsell products or services to increase revenue
Experience:
- Previous experience in a customer service role is preferred
- Strong data entry skills
- Ability to communicate effectively with customers
Joining our team as a Customer Service Assistant offers the opportunity to work in a dynamic environment where you can enhance your communication skills, assist diverse customers, and contribute to the growth of this family run business.
Job Type:
Part-time
Pay:
£11.44 per hour
Expected hours: 16 per week
Benefits:
- Company pension
Schedule:
- Day shift
Education:
- GCSE or equivalent (preferred)
Work Location:
In person
-
Customer Service Assistant
4 weeks ago
Cardiff, Cardiff, United Kingdom Medirest Signature Full timeCustomer Service Assistant - Cardiff We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment....
-
Customer Service Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom Adventure Travel Full timeAdventure Travel is looking for a friendly Customer Service Assistant to work three days a week with our customer service team.You will join us at our Head Office in Cardiff. We are looking for someone with a warm welcome, ready for any questions from customers and happy to offer information about our services.To be successful in this role you will need to...
-
Seasonal Customer Service Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom World Duty Free Group Full timeCustomer Service Assistant - Customer Representative - SEASONAL CONTRACTLocation **- Cardiff AirportPay **- competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)Part Time Contract - 28 hours per week, 4 of 7, between 3am and 10pm**Seasonal role between April and September 2024Customer Service...
-
Customer Service and Complaints Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeAs a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times.Further duties will include: Answers queries and complaints from customers and business partners within agreed SLAs....
-
Customer Service Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom National Express Full timeWe have a fantastic part time opportunity for a Customer Service Advisor to join our team at Cardiff.This part time opportunity for is perfect for anyone looking to fill their weekends at our busy Coach Station. Working 24 hours split into 3 shifts working Between Sunday and Saturday.As a Customer Service Advisor you will use your customer service experience...
-
Customer Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom McColl's Retail Group Full timeCustomer AssistantWe're currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.Here at McColl's, we pride ourselves on being...
-
Customer Service Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Maximus UK Full timeThe Customer Service Advisor role is a key position within our company, where you will be interacting with various organizations ranging from well-known to smaller entities in sectors such as charity, third sector, and government.Comprehend, assist, and guide customers seeking diverse information and advice.Deliver support through telephone and multi-channel...
-
Customer Service Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob Title: Customer Service Advisor Location: Culverhouse Cross, Cardiff Salary: £22,500 per annum Days & Hours: - Mon - Fri, 8:30am - 5:00pm (1-hour lunch break) Employment Type: Full-time, permanent Company Overview: Join our team as a highly motivated Customer Service Advisor at our Lettings Support Centre in Culverhouse Cross, Cardiff. We are part...
-
Customer Service/sales Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom Albany Road Post Office Full timeJob Type: Part-timePay: £9.00-£11.60 per hourExpected hours: per weekBenefits: Company events Company pensionSchedule: Day shift Flexitime Monday to Friday Weekend availabilityAbility to commute/relocate: Cardiff, CF24 3YX: reliably commute or plan to relocate before starting work (required)Application question(s): Flexibility of working hours is critical...
-
Customer Service Operative
2 weeks ago
Cardiff, Cardiff, United Kingdom Wates Full timeWates Group are looking for a Customer Service Operative to join our Cardiff team.Wates Residential is a developer contractor; we invest, develop, build and sell quality affordable housing, either contracting or in a form of partnership with Local Authorities, Registered Providers and public bodies.As the Customer Service Operative, you will carry out...
-
Customer Service Adviser
2 weeks ago
Cardiff, Cardiff, United Kingdom The New Homes Group Full timeJob Title: Customer Service Adviser. Location: Office based full time in Wakefield, West Yorkshire. Target: IT literate candidates ideally with some previous Customer Service and/or Admin experience. Salary: £24,000 Basic. Working Hours: 40 Hours per week, working a 5 day working week, with a rolling 4 week rotating rota which will include early and late...
-
Customer Service Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeWe have a great opportunity for a Customer Service Administrative Support Assistant to work for a well established company just outside the Cardiff city centre with onsite car parking. Great for commuters, with the benefit of earning bonus for good attendance and Christmas bonus.**Excellent benefits including onsite car parking and bonus. plus early finish...
-
Customer Service Administrator
2 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeWe have a great opportunity for a Customer Service Administrative Support Assistant to work for a well established company just outside the Cardiff city centre with onsite car parking. Great for commuters, with the benefit of earning bonus for goodattendance and Christmas bonus.**Excellent benefits including onsite car parking and bonus. plus early finish on...
-
Customer Service Executive
2 weeks ago
Cardiff, Cardiff, United Kingdom Clear Choice Recruitment Full timeWe are excited to be hiring on behalf of a renowned insurance company for a role in their Cardiff team!If you have experience as a Customer Service Executive in a contact center environment, specifically within insurance or financial services, we want to hear from you!Handle customer contacts via phone and online channelsAssist with product and website...
-
Customer Service Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom Castle Bingo Full timeWe currently have an exciting opportunity to join our Customer Experience Team at our Newport Road Club.You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience on our Catering departments.Ensuring that we adhere to food safety legislation whilst offering delicious high quality meals to our customers.You will be...
-
Customer Service Executive
2 weeks ago
Cardiff, Cardiff, United Kingdom Target Full timeJob Title: Customer Service Executive at Target GroupAbout the Company: Target Group is a prominent business services provider specializing in lending, investments, and insurance. They focus on delivering value to clients through digital customer journeys, outsourcing, and operational transformations.At Target, you're not just another employee – you have...
-
Customer Service Assistant
2 weeks ago
Cardiff, Cardiff, United Kingdom Castle Bingo Full timeWe currently have an exciting opportunity to join our Customer Experience Team at our Newport Road Club.You will be enthusiastic, committed and driven to deliver an exceptional customer visit experience on our Catering departments.Ensuring that we adhere to food safety legislation whilst offering delicious high quality meals to our customers.You will be...
-
Customer Service Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Connells Group Full timeWe're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.Due to the location of the office, a full driving license and access to a...
-
Customer Service Advisor
2 weeks ago
Cardiff, Cardiff, United Kingdom Connells Group Full timeWe're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job...
-
Customer service
2 weeks ago
Cardiff, Cardiff, United Kingdom Pyramid Consulting Europe Ltd Full timeJob DescriptionRole: Customer ServiceLocation: Cardiff Based WFO HybridDuration: 6 months initially (possible extension)We need native/fluent speakers in Dutch, German, Norwegian & SwedishWork Experience/ResponsibilitiesHandle customer queries via phone callsRecord case resolutions in contact center toolResolve cases within specified timelineEscalate...