Mw Sales Associate Part-time 16hours

2 weeks ago


Ellesmere Port, Cheshire, United Kingdom McArthurGlen Designer Outlets Full time

Job description
£10 Per Hour

Key Responsibilities

  • Delivery & Replenishment
  • Recovery Standards
  • Action MD & Promo Pricing
  • BOH Area Standards
  • Sales Activities
  • Greeter
  • Register Host
  • Dressing Room
Customer Service/Sales

  • Assists customers using basic knowledge of store products; responds to various straight forward customer requests
  • Provides information on products to customers and makes product recommendations
  • Escalates customer issues to more senior team members
  • Impacts the sales results and overall customer experience of the assigned merchandise area
  • Demonstrates the RL selling Culture Sales Model
Product Knowledge

  • Requires basic knowledge of the merchandise in assigned product area in store
Standard Operating Procedures

  • Work may include merchandise processing and stockroom and sales floor organization
  • Understand & demonstrate basic knowledge of relevant Dept. SOP's
  • Able to follow Management Direction
Leadership

  • Works within established procedures with a moderate degree of supervision
  • Demonstrates an understanding of the RL Way & CFA's
  • Is a Team Player
  • Communicates Effectively with Colleagues & Managers
Competencies

  • Ability to follow instructions and work in a fast paced and dynamic environment
  • Demonstrate customer service skills according to RL Selling Culture Sales Model
  • Take Initiative and learn consistently
  • Ability to adapt to change
  • Takes Accountability for their own Self Development
  • Required language: local language, English language a plus.

Job Reference:
CHE03198
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