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Project Professional
3 months ago
Job Req ID:30028
Posting Date:22 Feb 2024
Function:Strategy, Transformation & Business Intelligence
Unit:Business
Location:One Braham (4140), London, United Kingdom
Salary:Competitive
Location: London - Ideally WestminsterTo also note this role is full time and includes 3 days on-site in the office and 2 days from home (some flexibility required on this depending on client need).**
Why this job matters:The role is responsible for planning and managing the delivery of project(s): This activity could be smaller projects where scale / complexity / risk is low or stages / components / work streams within a larger project / programme.
The nature of project outputs will be bespoke Network, IT and voice solutions for Enterprise Customers and you will need to manage specialists from across BT to do this.
You'll be directly engaging with customers and as such have a key role in shaping customer experience through both project outcomes and personal behaviours.
As part of a professional community of Project and Programme Managers you will be expected to have a good knowledge of project management methods / tools and conform with governance / standards set out by the PMO (or contract where mandated).
What you'll be doing:
- Accountable for producing and maintaining the Delivery Schedule.
- Accountable for producing or providing input to Project Management artefacts (i.e. PID, RAID Logs etc.)
- Accountable for managing multiple BT teams / functions to deliver an agreed set of outputs within time, budget and quality parameters.
- Accountable for keeping customers informed of progress. This will be via informal and formal mechanisms.
- Accountable for supporting and conforming with agreed governance structures (i.e. attending project checkpoints, providing regular schedule updates etc.)
- Accountable for highlighting any changes in scope and ensuring that these are managed through appropriate governance.
- Accountable for managing risks / issues with appropriate escalation in a timely manner.
- Accountable for providing and maintaining resource forecasts within Clarity PPM.
- Accountable for inputting and maintaining key milestone dates within Clarity PPM.
- Accountable for seeking customer satisfaction feedback.
- Accountable for manging the delivery budget and ensuring costs do not exceed these.
- Accountable for maintaining professional and ethical standards at all times.
- Accountable for ensuring that project outputs are of the right level of quality.
Experience you would be expected to have:
- Experience of managing the delivery of Work Packages or small Projects. Ideally these should be IT or Network related.
- Experience of working in a face to face role with customers in equivalent roles or one step up.
- Experience of managing and directing small (