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Project Professional

3 months ago


London, Greater London, United Kingdom BT Full time
Project Professional

Job Req ID:30028
Posting Date:22 Feb 2024
Function:Strategy, Transformation & Business Intelligence
Unit:Business
Location:One Braham (4140), London, United Kingdom
Salary:Competitive
Location: London - Ideally WestminsterTo also note this role is full time and includes 3 days on-site in the office and 2 days from home (some flexibility required on this depending on client need).**
Why this job matters:The role is responsible for planning and managing the delivery of project(s): This activity could be smaller projects where scale / complexity / risk is low or stages / components / work streams within a larger project / programme.


The nature of project outputs will be bespoke Network, IT and voice solutions for Enterprise Customers and you will need to manage specialists from across BT to do this.

As a guide It is expected that the value of delivery (i.e. PS Resource, equipment etc.) could be in the region of £1 Million (N.B. This is not the contract value).


You'll be directly engaging with customers and as such have a key role in shaping customer experience through both project outcomes and personal behaviours.

As part of a professional community of Project and Programme Managers you will be expected to have a good knowledge of project management methods / tools and conform with governance / standards set out by the PMO (or contract where mandated).


What you'll be doing:

  • Accountable for producing and maintaining the Delivery Schedule.
  • Accountable for producing or providing input to Project Management artefacts (i.e. PID, RAID Logs etc.)
  • Accountable for managing multiple BT teams / functions to deliver an agreed set of outputs within time, budget and quality parameters.
  • Accountable for keeping customers informed of progress. This will be via informal and formal mechanisms.
  • Accountable for supporting and conforming with agreed governance structures (i.e. attending project checkpoints, providing regular schedule updates etc.)
  • Accountable for highlighting any changes in scope and ensuring that these are managed through appropriate governance.
  • Accountable for managing risks / issues with appropriate escalation in a timely manner.
  • Accountable for providing and maintaining resource forecasts within Clarity PPM.
  • Accountable for inputting and maintaining key milestone dates within Clarity PPM.
  • Accountable for seeking customer satisfaction feedback.
  • Accountable for manging the delivery budget and ensuring costs do not exceed these.
  • Accountable for maintaining professional and ethical standards at all times.
  • Accountable for ensuring that project outputs are of the right level of quality.

Experience you would be expected to have:

  • Experience of managing the delivery of Work Packages or small Projects. Ideally these should be IT or Network related.
  • Experience of working in a face to face role with customers in equivalent roles or one step up.
  • Experience of managing and directing small (