Finance Professional
2 days ago
Client Support Role - Structured Products
Project Recruit is seeking a highly motivated individual with a passion for providing exceptional client service and data management to join their team and work in an exciting project. This is a 1-year temporary contract with a focus on delivering high-quality results in a dynamic environment.
This position involves directly engaging with Issuers, Asset Managers, Hedge Fund managers, and Private Investors. The candidate will independently manage the Structured notes client support help desk, collaborate with internal teams to develop solutions to queries, and clearly communicate back to the client.
Successful candidates will receive world-class training, work in a complex and exciting environment, and have the opportunity to apply for permanent roles within the business. This is a great opportunity for graduates of finance, accounting, economics, or a related discipline to begin their finance career within a leading organisation in the technology and finance industry.
Key Responsibilities:
- Apply problem-solving skills to manage financial data, identify innovative workflow efficiencies, and establish links with key players in the financial market.
- Maintain, improve, and deliver accurate, high-quality information.
- Assist the client support help desk with escalated client inquiries and upskill the clients through training and client calls.
- Prioritise and manage multiple tasks related to maintaining and providing data.
- Make use of a collaborative approach and exceptional relationship building and communication skills - both written and verbal.
- Develop subject matter expertise within the Structured Products (all asset class) space and a variety of Client's internal software functions.
- Ensure consistency, quality, and timely product delivery while providing excellent service to internal and external customers.
Key Requirements:
- Bachelor or Master's degree in Finance/Economics or equivalent work experience.
- Proficiency in Microsoft Excel and other Microsoft office tools.
- A basic understanding of structured products, understanding of how they work from inception to maturity (additional training will be provided).
- Excellent written and verbal communication skills, particularly for client management.
- Strong attention to detail and high degree of proven decision-making and problem-solving skills.
- Ability to work under pressure and in a frequently changing environment.
- Keen interest in financial markets is essential.
- Genuine commitment to this role and desire to progress.
Project Recruit is an equal opportunities employer and welcomes applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation, and transgender status.
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