Sr. Client Service Specialist- Founder Shield

1 week ago


Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full time

Founder Shield is a strategic partner in risk management for rapidly growing companies. Our goal is to revolutionize the insurance purchase process and risk management for your business. We are a tech-savvy boutique brokerage firm specializing in insurance solutions for emerging sectors and unique products. Our team of specialists offers constant guidance to ensure you acquire the right coverage for your business. We take a hands-on approach with underwriters, educating them about our clients' values and organizational style. Our range of tools and industry experience uniquely positions us to prepare clients for the present while strategizing for the future.

The Sr Client Service Specialist collaborates closely with advisors, specialists, and client servicing professionals to analyze data, assess needs, and develop tailored risk management solutions to meet financial objectives.

  • Manage client onboarding and policy binding at Founder Shield
  • Provide exceptional customer service by promptly addressing inquiries
  • Handle all policy activities for assigned accounts
  • Enhance internal information systems, including Salesforce
  • Present endorsements to the insurance marketplace for quotes
  • Nurture relationships with Insurance Company Partners
  • Demonstrate problem-solving ability and excellent client service
  • Possess strong organizational and time management skills
  • Display interest in insurance and operations
  • Exhibit exceptional communication skills
  • Show motivation, ambition, and ability to adapt to new technologies
  • WHAT WE OFFER:
  • Competitive compensation package with health benefits & Unlimited PTO
  • Exceptional company culture
  • Exciting opportunities for professional growth


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