Home Ownership Assistant

2 weeks ago

Birmingham, Birmingham, United Kingdom HancoxRead Recruitment Full time

Job Title:
Housing Management - Home Ownership Assistant

Location:
Birmingham / Hybrid

Pay Rate:
£9.90 - £11.09

Contract:
Rolling Contract

Job Purpose:

To assist in providing a comprehensive customer focused home ownership service to tenants and leaseholders. This will include essential support in managing the information systems, assisting in dealing with customer enquiries.

Requirements:

Duties:

  • To assist and complete tasks in all aspects of the home ownership service working on a geographical basis, while flexibly supporting colleagues to ensure service standards are met
  • To assist in the implementation of the council's policies and procedures
  • Dealing with correspondence, interviewing customers, answering telephone enquiries from members of the public, other service areas and legal representatives as appropriate
  • To assist Home Ownership Officers in visiting customers in their own homes and attending residents meetings
  • To assist at the Leasehold Liaison Board meetings, taking minutes as required
  • Use of the BCC's computer systems including the input, interrogation, validation and amendment of data
  • To analyse customer accounts and relay this information to customers and their agents/representatives
  • To liaise with other service areas regarding repairs, property records, estate management, etc. to resolve queries
  • To liaise with solicitors, mortgage lenders and other agencies with regards to sales information
  • To assist in the Section 20 consultation process including liaison with Repairs teams, to ensure documentation is prepared appropriately (Notice of Intention, Notification of Estimates, Notification of Award of Contract). Also to ensure that major worksinvoices are issued in a timely manner.
  • Assistant in the development of new policies and procedures in relation to the work of the service.
  • Maintain and develop appropriate links with other Departments, Statutory and Voluntary bodies on matters relating to the work of the section.
  • Assist at Leasehold Liaison Board Meetings.
  • Decisions relating to the functions for which you are responsible
  • Making recommendations to the Home Ownership Officer and other members of the Home Ownership Team regarding service improvements and other work related issues
  • Assist in the preparation and presentation of reports and management information
  • Answer correspondence, queries and calls on all aspects of work
If you feel this role is suitable for you, please send us your CV at Hancoxread Recruitment using the link today

Housing Management - Home Ownership Assistant - GR3
Housing Management - Home Ownership Assistant - GR3
Housing Management - Home Ownership Assistant - GR3
Housing Management - Home Ownership Assistant - GR3

  • Home Ownership Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Lynx Employment Services Ltd Full time

    Lynx Employment Services are a professional recruitment company based in Attercliffe. Established in 2001, we have provided temporary and permanent staff to many different public and private companies.We are recruiting on behalf of our client who is looking to recruit a Home ownership assistant. To assist in providing a comprehensive customer focused home...

  • Home Ownership Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Red Snapper recruitment Full time

    RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.RSR Justice are currently recruiting on behalf of our Birmingham based client for a Home Ownership Assistant to assist in...

  • Home Ownership Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Seven Resourcing Full time

    Seven Resourcing is working with Birmingham City Council to recruit a Home Ownership Assistant.£9.90ph PAYE.Initial 3 month contract.Home working apart from occasional team meetings.Job Purpose:To assist in providing a comprehensive customer focused home ownership service to tenants and leaseholders.This will include essential support in managing the...

  • Shared Ownership Administrator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Connells Full time

    Job Title: Shared Ownership Administrator at Connells At Connells, part of the Connells Group, we are on the lookout for a highly motivated Shared Ownership Administrator to join our fantastic New Homes team in Birmingham. This role offers an exciting opportunity to be part of a busy and growing team working on thrilling new homes developments. What's In...

  • Shared Ownership Administrator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Connells Group Full time

    At Connells, part of the Connells Group, we're looking for a highly motivated Shared Ownership Administrator to support our fantastic New Homes team in Birmingham. This is an exciting opportunity to join a busy and expanding team working on some exciting new homes developments.What's in it for you as a Shared Ownership Administrator? Industry leading...

  • Shared Ownership Administrator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Connells Group Full time

    Job Description Shared Ownership Administrator Location Birmingham : Job Description At Connells, part of the Connells Group, we're looking for a highly motivated Shared Ownership Administrator to support our fantastic New Homes team in Birmingham. This is an exciting opportunity to join a busy and expanding team working on some exciting new homes...

  • Home Care

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Home Instead Full time

    Company DescriptionAre you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?Are you a superhero ready for a career that is both rewarding, varied and challenging with excellent training and development?Home Instead Senior Care is the world's leading provider...

  • Activities Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Evergreen Care Home Full time

    Activites Assistant30 hours per weekA new exciting opportunity has arisen at Evergreen Care HomeEvergreen is an independent care home for the elderly, situated in Yardley, Birmingham, mostly occupied by private guests. The home has undergone extensive refurbishment and an extension to provide a further 6 en suite bedrooms, and further expansion plans are...

  • Care Assistants Needed in Bournville

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Home Instead Full time

    Company DescriptionAre you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?Are you a superhero ready for a career that is both rewarding, varied and challenging with excellent training and development?Home Instead Senior Care is the world's leading provider...

  • Optical Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Visioncare At Home Full time

    Vision Care at Home is a leading domiciliary eye care provider with branches in Glasgow, Manchester, Doncaster, Newcastle and Birmingham. We are a dynamic company looking to appoint a committed and driven Optical Assistant for our Birmingham branch.An integral part of the test team, the Optical Assistant role is split between working alongside the...

  • Care Assistant Early Mornings and Weekends

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Home Instead Full time

    Company DescriptionHome Instead Senior Care is the world's leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CAREGivers to our clients based on mutual interests and hobbies...

  • Healthcare Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Healthcare Assistant / Support Worker job vacancy:Job details:Job Ref21483Pay Rate (ph)£ £18.00 per hourLocationBirmingham, West MidlandsWork PatternsFull Time, Part Time, Nights,Driver RequiredNoJob description:Are you looking to expand your skills and enhance your career to include providing Complex Clinical Care or do you already have Complex Care...

  • Permanent 30+ Hours Senior Care Assistant Tyseley

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Home Instead Full time

    Company DescriptionAre you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?Home Instead is the world's leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent...

  • Healthcare Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Healthcare Assistant, Birmingham, West Midlands:Job details:Job Ref23210Pay Rate (ph)£ £17.71LocationBirmingham, West MidlandsWork PatternsPart Time, Days, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays,Driver RequiredNoJob description:Are you a nurturing and dedicated individual who thrives from supporting and working with adults?Do you have a...

  • Healthcare Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Healthcare Assistant, Birmingham, West Midlands:Job details:Job Ref22303Pay Rate (ph)£ £15.00LocationBirmingham, West MidlandsWork PatternsPart Time, Days,Driver RequiredYesJob description:Are you a nurturing and dedicated individual who thrives from supporting and working with adults?Do you have a special place in your heart for enhancing the lives of the...

  • Children's Healthcare Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Children's Healthcare Assistant job vacancy:Job details:Job Ref21461Pay Rate (ph)£ £15.00LocationBirmingham, West MidlandsWork PatternsFull Time, Part Time, Days,Driver RequiredNoJob description:Are you looking to expand your skills and enhance your career to include providing Complex Clinical Care or do you already have Complex Care experience?Apollo Home...

  • Children's Healthcare Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Children's Healthcare Assistant job vacancy:Job details:Job Ref21336Pay Rate (ph)£ £15.00LocationBirmingham, West MidlandsWork PatternsFull Time, Part Time, Days, Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays,Driver RequiredNoJob description:Are you looking to expand your skills and enhance your career to include providing Complex...

  • Healthcare Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Healthcare Assistant job vacancy:Job details:Job Ref21467Pay Rate (ph)£ £14.50LocationBirmingham, West MidlandsWork PatternsFull Time, Part Time, Days, Nights,Driver RequiredNoJob description:Are you looking to expand your skills and enhance your career to include providing Complex Clinical Care or do you already have Complex Care experience?Apollo Home...

  • Personal Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Apollo Home Healthcare Full time

    Job summary Our service user is a gentleman in his mid-20s who lives in his family home in Harborne, Birmingham. He requires clinical support with management of his spinal injury including bowel and catheter care, support and have awareness with his autonomic dysreflexia and pain management. He requires support on a 2:1 basis throughout the day and...

  • Community Care Assistant Washwood Heath

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Home Instead Full time

    Company DescriptionAre you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?Home Instead is the world's leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent...