Senior Commercial Account Handler/Team Leader
2 weeks ago
Join our team as a Senior Commercial Account Handler/Team Leader
We are excited to welcome a skilled Senior Commercial Account Handler/Team Leader to join our well-established company located on the outskirts of Basildon. Your primary role will be to establish an efficient and proactive process to serve our commercial and corporate clients.
- Provide top-notch advice and service to clients, and communicate instructions to insurance providers
Responsibilities:
- Check policy documents before delivering them to clients
- Handle premium invoicing and ensure credit control of assigned clients
- Process correspondence, renewal activities, and data input
- Grow existing client accounts through cross-selling and up-selling using your product knowledge
- Identify and pursue new business opportunities
- Manage customer complaints following company procedures
- Work independently and as part of a team
- Perform any other required duties
Requirements:
- Experience in handling products for Corporate and Commercial Clients
- Strong product knowledge for cross-selling and up-selling
- Ability to identify and pursue new business opportunities
- Excellent written and verbal communication skills
- Polite telephone etiquette
- Proficient in MS Office and Acturis system
- Great organizational and attention to detail skills
- Capability to work independently and collaboratively
This full-time position requires you to work in the office from Monday to Friday, 9.00 am to 5.00 pm. If you possess the necessary skills and qualities for this role, we invite you to submit your application today.
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