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Asb Officer
2 weeks ago
Job Title:
ASB Officer
Type: 12-month Permanent Contract, starting January 2023
Hours: 36, 9am-5pm, hybrid working available
Location:
Lewisham, SE6 4RU
Salary:
£35, ,417
DBS:
Basic
Purpose of the Role
I am representing a client based in Lewisham, who are looking for someone to provide a dynamic, proactive, and people-focused service for investigating, resolving, and preventing instances of Anti-Social Behaviour (ASB) across Lewisham Homes managed areas.
You will be managing a workload of ASB cases, including supporting complainants, completing risk assessments, investigating allegations thoroughly and taking robust and appropriate action to resolve/conclude the issue.
Main Responsibilities
- Investigate allegations of residents abusing or assaulting staff and/or contractors.
- Carry out interviews with complainants, witnesses, and alleged perpetrators of ASB both in our offices, in the resident's home or a neutral place.
- Ensure comprehensive records are accurate and up to date for all cases.
- Take appropriate enforcement action (including mediation, injunctions & possession action) against perpetrators of ASB, ensuring the safety and security of victims/complainants is at the centre of all our work.
- Work closely with Lewisham Council's Housing Options Centre to provide emergency and alternative accommodation for highrisk cases.
- Prepare high quality paperwork and statements for court, as required. Attend court and evictions as necessary and represent the organisation as needed.
- Utilise, deploy, and monitor CCTV & noise recording equipment, always ensuring strict compliance with relevant legislation and policy.
- To build effective working relationships with key external partner agencies and staff to collaboratively tackle ASB and support victims and perpetrators of ASB.
- Maintain the highest standards of integrity and confidentiality when handling sensitive or personal data. Comply with national legislation and local policy & procedures.
- Provide cover for the Domestic Abuse Support Role as required. Lone work as necessary.
- Work flexibly to ensure cases are investigated fully. Attend evening and occasional weekend meetings as required.
Requirements:
- Experience of working with residents and partners to resolve issues of ASB.
- Experience of multiagency working to resolve and tackle issues.
- Good working knowledge of housing, civil and criminal law as it relates to tacking and reducing ASB.
- Educated to GCSE or equivalent in English and Maths.
If you require any additional information regarding the position, please call Joel at Service Care Solutions on or send an E-Mail to
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